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How to set up a series event

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There are a few options to consider when setting up a series event with multiple dates to attend. You can (a) hide your event starts and event ends date/time, and use your ticket type(s) to designate each date/time instance (or the overall event itself) or (b) create one ticket type for registration and use custom questions to collect your attendee's date/time selection. Other options exist, so be sure to take a look at the information in this article.

EXAMPLE: To see an example of how this would look, check out this eblink{sample event listing=>https://seriesevent.eventbrite.com}.

PRO TIP: eblink{Learn how to create a multi-date, multi-location event=>https://www.eventbrite.ie/support/articleredirect?anum=3999}.

NOTE: If you'd prefer to have attendees select specific dates/times within the series to attend, eblink{skip to Step 6=>https://www.eventbrite.ie/support/articles/en_US/How_To/how-to-set-up-a-series-event?lg=en_IE#6} of this article.

1. Go to your Edit page.

Manage Events is the third option in the account menu, and the Edit link is located under your event's name.
Manage Events is the third option in the account menu, and the Edit link is located under your event's name.

After you eblink{log in=>https://www.eventbrite.ie/login target=_blank} and eblink{create an event=>https://www.eventbrite.ie/support/articleredirect?anum=5035}, find your event on the Manage Events page, then select "Edit."

2. Select "Timezone & date settings."

Step 1: Event Details is the first step on the Edit page. The Timezone & date settings link appears below the Starts field.
Step 1: Event Details is the first step on the Edit page. The Timezone & date settings link appears below the Starts field.

Under Step 1: Event Details, locate "Starts" and "Ends," then select "Timezone & date settings" to check your time zone and update your settings.

3. Hide the start and end date/time for your event.

Event Page Settings is the second section in the Date & Time Settings window. "Display start time on event page" is the first option below this section, followed by "Display end time on event page" and "Display time zone on event page."
Event Page Settings is the second section in the Date & Time Settings window. "Display start time on event page" is the first option below this section, followed by "Display end time on event page" and "Display time zone on event page."

Update "Event Page Settings" and make sure the following options are not selected: • Display start time on event page • Display end time on event page • Display time zone on event page Then click "Save".

TIP: This is also a great time to confirm your time zone is set properly under "Select your time zone".

4. Make it clear that attendees are registering for multiple sessions across multiple dates.

Some organisers like to briefly note the date in their event title, and then provide the exact date and time of each session in the Event Details for their event. You can also include specific date and time information for each session in the "Ticket description" for your series event ticket. To access the Ticket description, click or tap the "Actions" gear icon located next to your ticket.

EXAMPLE: Sarah is hosting a two-day series and wants attendees to be certain of when they should attend upfront. She names her ticket "Valid for both days" and includes "Attendance required for both sessions on January 16, 2019 and January 17, 2019" in the Ticket Description so it's clear on the event listing for prospective attendees.

TIP: eblink{Learn how to customise the Order Confirmation page and email for your event=>https://www.eventbrite.ie/support/articleredirect?anum=3281} to include specific date and time information for each session within your series.

NOTE: Make sure your tickets eblink{remain on sale until you'd like sales to end=>https://www.eventbrite.ie/support/articleredirect?anum=3453}.

5. Save your changes.

Series event listing example with date and time for specific instances showing in the Event description and Ticket description updated with information on attendance expectations.
Series event listing example with date and time for specific instances showing in the Event description and Ticket description updated with information on attendance expectations.

Your changes aren't saved automatically, so make sure to choose Save while making edits. When you're done, select Preview or View to see how the information appears on your event listing.

6. Optional: Attendees should select a specific date and time within the series to attend versus registering once to attend all instances.

There are a few options to consider when setting up this type of event. Please note the following: • A: Event Dates and Times as ticket types — Some organisers find it useful to eblink{create a ticket=>https://www.eventbrite.ie/support/articleredirect?anum=3290} for each date within their overall event. If there are 4 dates within your overall event, create a ticket type for each and then hide the Start and End Date/Time for your overall event (in Step 1: Event Details). • B: Custom Questions to have attendees choose a Date and Time — You can eblink{create a custom question=>https://www.eventbrite.ie/support/articleredirect?anum=3231} within your event that allows attendees to choose from all available dates and times, and even set a choice limit based on the number you can accommodate for each selection. • C: Event schedule with multiple dates/times — You can eblink{add multiple dates/times to your event schedule=>https://www.eventbrite.ie/support/articleredirect?anum=3467} when you first create your event. With this option, you'll add the specific dates for each instance in the overall event and give your prospective attendees the option to choose which date/time they'd like to register for before selecting a ticket. • D: Separate Event Listings for Each Date/Time Instance — Set up a separate event listing to collect registrations for each of the specific dates/times within your overall event. With this option, consider including links to the other date/time event listings in case an attendee would like to register for a different date/time.

PRO TIP: For the "event schedule with multiple dates/times" option, be sure to include information on each date/time's topic in your "Event description" and "Order Confirmation".

NOTE: If you'd like attendees to be able to select more than 1 date/time during their registration, the "event schedule with multiple dates/times" option isn't recommended (as it requires attendees to register for 1 date/time per order).

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