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What to do if there's a typo in the email address on your Eventbrite order

Eventbrite LogoUpdated by Antwonne D

Category: Attending an Event

Here's how you do it:

If you registered for an event on Eventbrite but didn't receive an order confirmation email, there may be a typo in the email address on your order. Contact the event organiser to have your tickets to the correct email.

<h2 id="01">Contact the event organiser</h2> <p><a href="http://www.eventbrite.co.uk/support/articleredirect?anum=3275" target="_blank">Send an email to the event organiser</a> by clicking &quot;Contact&quot; on the event listing (where you registered). Once the organiser locates and verifies your order, they can resend your order confirmation and tickets to the correct email address. Make sure to provide the following order information:<br> </p> <ul><li><b>Name:</b> First and last name on the order.</li><li><b>Email Address:</b> The email address you want your order confirmation sent to.</li><li><b>Event Name and Location:</b> The name and location of the event you registered for.</li><li><b>Registration Date:</b> The date you registered for the event through Eventbrite (for paid orders, this can be found on your bank or credit card statement).</li><li><b>Payment Type:</b> The type of card that was used for the purchase (Visa, MasterCard, or other payment type).</li><li><b>Last 4 Digits on the Card:</b> The last 4 digits of the card used to purchase the tickets.</li></ul>   <p>If you registered for a free event, you only need to provide your name, email address, the event name and location, and your registration date.</p> <h2> </h2>

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