Courageous Conversations with Clare Beck & Stewart Theobald

Specialising in communication skills, Talking Shop Training Ltd has been providing international companies, universities and individuals expertise since. With testimonials from the likes of the University of Cambridge, Talking Shop Training, and its founder Stewart Theobald, can offer unique world-class consultancy in the world of managing people, voice projection, speech clarity and presentation skills.With the introduction of remote work and learning, we have developed a series of open courses to allow for people to experience what we offer from the comfort of their office chair. With a wide range of trainers with decades of experience between them in resilience, people skills, leadership, courageous conversations and more, we are sure we can meet your needs.All our workshops and coaching are tailored to your exact needs. We have over 25 years of experience in running workshops in people and performance management, leadership and communication skills. We offer a range of courses tailored to business needs, working with companies from a diverse range of industries including construction, logistics and professional services."The Effective Use of Voice and Clarity of Speech workshop really exceeded expectations, the exercises and information learnt during the session have proven to be an incredibly useful tool in our consultants role and led to a very successful 2019."Julia Stewart, National Training manager - Shiseido & Cle de Peau Beaute UKWe found Talking Shop Training via their public webinar sessions, attending ‘how to have courageous conversations’. Their approach was refreshing, engaging and learner led which we then explored to develop some specific in-house workshops. I would have no hesitation in recommending them.Katie Kinnaird - Learning & Talent Consultant - Marks & Spencer"Talking Shop has contributed highly regarded individual coaching sessions and group workshops for academics and researchers at the University of Cambridge for more than 12 years... Training and coaching consistently receives very good feedback from participants."Dr. Meg Tait - Head of Academic Practice Group, University of Cambridge

Talking Shop Training

Develop skills that allow you to handle 'Courageous Conversations' effectively.

We all have conversations from time to time that we dread. Wishing it would go away rarely works. Having a clear strategy can make all the difference. This workshop is designed to give you the skills and confidence to have a meaningful, productive conversation at work.This three-hour scenario-based training, incorporating forum theatre, aims to entertain and inform.We will explore how the best intentions can sometimes go wrong. We will help you build a solid technique to get it right.Areas that we will cover include:<ul><li>Preparing for a challenging meeting</li><li>Setting the appropriate tone</li><li>The challenges of meeting online</li><li>Coaching techniques</li><li>Effective questioning.</li><li>Active listening</li><li>Assertiveness</li><li>Body Language</li><li>Voice</li></ul>This online workshop for Zoom has been designed to help those who occasionally have to have challenging conversations with those they manage.We found Talking Shop Training via their public webinar sessions, attending ‘how to have courageous conversations’. Their approach was refreshing, engaging and learner led which we then explored to develop some specific in-house workshops (with content around communication and empathy). I would have no hesitation in recommending Talking Shop Training to any of my internal or external L&amp;D colleagues to use their existing public workshops or develop learning tailored to an organisational needs.- Katie Kinnaird, Learning &amp; Talent Consultant, Marks &amp; Spencer"We have been working with Talking Shop for over 15 years and the feedback from clients is always excellent. Their actors understand the legal principles underlying our training and can then adapt these to deliver practical, skills based sessions. They are credible, approachable and our clients really enjoy their use of humour."- Head of Client Training, International Law FirmYour trainers -Clare BeckClare has been a leadership development consultant for over 20 years and has worked extensively in both the public and private sector as an impact and business coach and facilitator and has worked with Talking Shop training for many years.A large part of her work is enabling the safe practice of courageous conversations, either one to one or in small groups. Her approach is to find a balance between appreciation and challenge to enable leaders to make small changes that make a big difference.Recent programmes worked: Negotiation Skills, Optimising Emotional Intelligence, High Impact Communication, Storytelling, Courageous Conversations. She currently works as a coach for Senior Leaders in the Civil Service &amp; at PwC. Stewart Theobald Stewart has a varied background. He trained as an actor (Mountview Academy of Theatre Arts), graduating in 1982, worked in sales as an account manager for BT, retrained as a voice coach (Guildhall School of Music and Drama), became the Head of Voice at East E15 acting school and set up Talking Shop Training Ltd in 1992. He went on to become a practitioner of NLP (NLP Life training), a qualified Hypnotherapist (Atkinson Ball College) and is an accredited Myndflex® coach. He has worked for international organisations, educational bodies and individuals from the public and private sector. He has helped Barristers, Broadcasters, Business people, Politicians and University lecturers engage their audience and deliver their message with confidence and clarity. Stewart provides in-house training and coaching in public speaking, voice projection, impact and leadership skills as part of a wider programme of workshops offered by Talking Shop Training Ltd.

Agenda

The first 30 minutes will be to introduce you to the workshop and the aims for the sessions. We will be looking to find out your primary objectives and what a courageous conversation means to you.

Introduction to workshop & facilitators

Exploration of a 'Courageous Conversations' scene, with forum theatre aspects. Breakout rooms discussing what went well, less what, and what you would do differently.

Forum Theatre

Break

Coaching of forum character to improve their approach. Relevant techniques and models will be presented.

Group coaching

Models around mindset, mind, body and voice to compliment the techniques shown earlier in the session.

Mindset models

In the final 30 minutes, we will return to the scene presented at the beginning, showing better practice. We will also discuss what you will be taking away, with any questions answered after the session.

Courageous Conversations with Clare Beck & Stewart Theobald

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Courageous Conversations with Clare Beck & Stewart Theobald

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