Introduction to Human Factors for Healthcare

This course will:

• Introduce Human Factors For Healthcare; what is it and why does it matter?
• Ask we mean by ‘Systems Thinking’? Looking beyond the flawed concept of Human Error, utilising the SEIPS tool
• Establish difference between simple, complicated and complex work, and how this might impact our approach to safety and performance
• Look at different models of safety & risk across the spectrum of working practice; balancing the focus of rule based and adaptive working
• Explore the impact of stress and cognitive load on decision making and how we can perform at our best under pressure
• Discuss the key components of High Performing Teams, in particular the impact of Psychological Safety and how it can be developed
• Provide a practical and tangible tool for addressing our physiological needs