Franchising – The different approaches and how data is the key to success

RTIG is a community group which seeks to establish, support and share good practice in the use of information and communications technology in public transport.

RTIG - Inform

Learn all about contract management strategies and why data is crucial for success.

Millennium Point

Many transport authorities are now in the process of consulting on and or introducing franchising in their areas. With Manchester having recently introduced franchising, and London having long term experience already operating franchising models, and it being a prevalent approach across Europe and further afield, what should we be learning to ensure successful outcomes?The sourcing, management and analysis of data is critical to being able to manage bus operations both on the day and for contract management.In this one day conference we will explore different operating and revenue models and how the different approaches drive the need for data. Where is Successful? Presentations from cities or regions with successful franchising models and how they leverage data. (some of these may be best as case study webinars).The legislative framework: what does the current and planned legislation have to say about data and performance.Best Practice for Contract Monitoring: Perspectives from authorities and operators on maintaining compliance, evaluating performance, and resolving disputes.Open Data and Transparency: The role of data sharing and transparency in fostering accountability and innovation.Where Do We Go from Here? -What support is needed, what should we be doing next to support members?Hear from:<ul><li>Transport for Greater Manchester</li><li>Transport for West Midlands</li><li>Bus Centre of Excellence</li><li>INIT</li><li>Trapeze</li><li>Snapper Services</li><li>Ito world</li><li>Simon Reed</li><li>Experiences from beyond the UK</li></ul>

Agenda

Introduction & Background

Bus Franchising in Greater Manchester, the journey so far

Claims Processing and Contract Longevity

Lessons From Bus Contracting in the US 

Franchising in Wellington, NZ

Technology and Franchising - The Three Deathly Errors

Importance of Data Quality

Educating Others About Data Quality & Practical Steps to Improve Quality

Franchising: Don’t forget the Passenger!

Bus Centre of Excellence – Franchising working group

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Franchising – The different approaches and how data is the key to success

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Franchising – The different approaches and how data is the key to success

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