Question 1

Do you get issued with a certificate for completing this course?

Accepted Answer

Certificates for this course will be only issued on request. The Health & Safety team will keep a record of your certificate number and the expiry date . Please contact Handsenquiries@pkc.gov.uk if you require a certificate , stating your name and course attendance date.

Question 2

Can I change or cancel my course if needed?

Accepted Answer

Yes, you can. Please go to the confirmation email you will have received on booking the course.  In this email scroll down and you will see an orange button with words get my tickets.  Click on this.  You will be given the option to download tickets or cancel order.  Select cancel order.

Question 3

Is there car parking?

Accepted Answer

There is an overspill car park immediately prior to the Friarton site on the right-hand side (see layout map). This is the preferred parking area that should be used. Please do not block any access points to the residential housing adjacent, only half of this car park is PKC.

Question 4

How do I get there?

Accepted Answer

NOTE: The easiest way to find the depot is to put "Perth & Kinross Council - Friarton
Depot" in Google Maps.

Question 5

If I can not get down onto the floor to do CPR due to injury/illness/condition, can I still attend?

Accepted Answer

You can attend but we can not issue a certificate of competence in Emergency First Aid at Work as it a requirement that you must be assessed for 2 minutes of CPR, and that CPR must be completed on the floor for an adult and child.

Question 6

Can I make someone worse off by doing CPR?

Accepted Answer

If someone has a cardiac arrest – they will die without CPR. Currently less than 1 in 3 people who have a cardiac arrest get any CPR before an ambulance arrive. If you start CPR before the ambulance arrives you can double the person’s chance of survival.

Question 7

What is the chance of CPR working?

Accepted Answer

Less than 10% of the 30, 000 people in the UK who have an out-of-hospital cardiac arrest treated by the ambulance service each year survive to leave the hospital alive. Early CPR by bystanders before an ambulance arrives doubles the chance of survival.

Question 8

In the UK, can I be sued for doing CPR? Or not doing it?

Accepted Answer

This is exceedingly rare. No one has been successfully sued in the UK for doing CPR. If you have a duty of care for an individual and are expected to know CPR for your role (e.g. healthcare professional, lifeguard) you are at risk of being sued if you do not do CPR when expected to do so.

Question 9

Has it really happened that people get injured trying to help?

Accepted Answer

The risk to the person doing CPR is very small. Your personal safety is the first priority, so if you have safety concerns, wait until an ambulance arrives or help arrives.

Question 10

If other people are there, shouldn’t I get them to call for an ambulance immediately?

Accepted Answer

Yes, that’s a good idea. Make sure someone actually does it. Most people will have a mobile phone – the ambulance dispatcher will usually provide instructions so it’s good to have it on speakerphone.

Question 11

Can you purchase food & beverages on site?

Accepted Answer

There is a kitchen area with hot & cold water, microwave, toaster and a refrigerator available to use. There is no food and beverage available to purchase. Please bring you own refreshments and food. There is a lounge area for dining and relaxation. The vending machine in this area takes cash only .

Question 12

What if the car park is full?

Accepted Answer

Leave Friarton depot from the overflow car park turning left towards Friarton road, you can take a right onto Lower Friarton , parallel to the River Tay, there are no yellow lines on this road. Parking immediately outside the depot at the King James Business centre is not recommended.

Question 13

What happens if I do not attend my booked training course?

Accepted Answer

If you do not attend your booked training course and give no notice of your non-attendance, a charge of £50 will be made to your team. If you provide 24 hours' notice or in the case of sickness or unforeseen circumstances provide notification on the morning of the training a charge will not be made.

Question 14

Can the course be cancelled?

Accepted Answer

This course requires a minimum number of attendees to proceed. If uptake is low, the course may be cancelled and alternative arrangements offered where possible.

Emergency First Aid at Work (including Emergency Paediatric First Aid)

Good to know

Location

Perth & Kinross Council - Friarton Depot

How do you want to get there?