Behavioural Safety and Cultural Change

BHSEA WWT

The Locker

Agenda

The importance of an practical, integrated, holistic and genuinely humanistic approach

“New Thinking on Human Error’ 

Lou O’Connell MBE, The Mental Wealth Mentor, is a trauma-informed trainer, EMCC Senior Practitioner Accredited Coach, best selling author and speaker with over 30 years of cross-sector experience, including the Armed Forces, NHS, higher education, and the charity sector. With almost 3 decades of service in the British Army, Lou has spent the latter years of her working life supporting and developing leaders at all levels in high-pressure, high-responsibility roles. She brings a unique blend of psychological insight, lived experience, and practical wisdom to her work - helping leaders build confidence, emotional resilience, and the self-awareness needed to lead with authenticity. Lou is known for her straight-talking, grounded, and deeply compassionate approach to personal and professional growth.

Behavioural Safety and Cultural Change

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Behavioural Safety and Cultural Change

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