Meeting the passenger information need

RTIG is a community group which seeks to establish, support and share good practice in the use of information and communications technology in public transport.

RTIG - Inform

What does the passenger need and want from public transport information?

Fairspace MK

In an era where we are bombarded by the latest news and we are everyone is trying to grab our attention for a few seconds, it is increasingly difficult to make a difference and make public transport standout.With all the technologies available to us, what should we be using and how is a regular question we face. In this event we set out to answer three questions:1. What does the passenger need and want from public transport information?2. What can we learn from the recent research and implementations about what and how we should be deploying information?3. What are the latest developments and capabilities for website, app and physical displays and technologies? Hear from:Standard for Bus Stops: Campaign for Better TransportCustomer Centric Web, App and Ticket Developments 2025: Julie Gray, TravelinePush Messaging &amp; Disruptions: Chris Desborough, PassengerThe Right Display for the Job: Use Cases and Technical Exploration: Matt Wilks, VIX Claudio Invernizzi, AesysAubin - the Accessible Journey Planner: Mike Lloyd, AubinTransport technology and vision impairment: a journey to equality: Martha Foulds &amp; Samantha Leftwich, Thomas Pocklington Trust The Customer Journey and roles of different channels: Ines Iragui, Daniela Barbeira &amp; Leon Byford, Transport for LondonMeeting Bus Passengers Information Needs With RTPI Digital Signs: Chris Johns, PassagewayEuropean Perspective: Tim Rivett, RTIG Exhibiting will be:<ul><li>VIX</li><li>Journeo</li><li>Pindar Creative</li><li>Thomas Pocklington Trust</li><li>Campaign for Better Transport</li><li>Aubin</li><li>Pindar Creative</li></ul>

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Meeting the passenger information need

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