• SCaN Customer facing 21st November 09:45 to 12:45

SCaN training empowers staff to correctly identify suspicious activity and know what to do when they encounter it. In addition to this, the skills your staff learn will help them to provide an enhanced customer experience. It helps ensure that individuals or groups seeking to cause your organisation harm are unable to get the information they need to plan their actions.

A three-hour interactive course for staff who have direct contact with your customers and site users. It covers suspicious activity, vigilance, the power of hello and reporting.