Question 1

Do I need to get this if I already have a self-guided entry ticket?

Accepted Answer

No your self-guided entry ticket purchased through our website gurantees you a slot in our courtyard on the day.

Question 2

Do I need to refund my ticket if I can no longer make it?

Accepted Answer

Our courtyard has very limited capacity, so if you’re no longer able to attend, we kindly ask that you refund your ticket. This helps free up space for someone else to join the experience—thank you for helping us keep the party alive!

Question 3

Is it free?

Accepted Answer

courtyard entry is completely free! You’ll have access to our gift shop, café, and all on-site entertainment, including the fireworks display. Come soak up the atmosphere! (Entry to the attraction and museum is not included)

Question 4

What time do the fireworks start?

Accepted Answer

The fireworks light up the sky at 6pm, but you’re welcome to arrive as early as you like! The attraction is open all day—perfect for kicking off your trick-or-treat adventure. Food and entertainment begin from 5pm, so come early and soak up the spooky vibes.

Question 5

Is there parking?

Accepted Answer

Parking is available at Berrycoombe Car Park, just a short walk from the site. For directions and details, please check our website before you travel.

Question 6

Further questions?

Accepted Answer

Please dm us if you have any other questions!

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