Systems approach to Patient Safety Incident Investigations

A 2-day interactive course exploring PSIRF investigations through Safety II, systems thinking, and practical investigation tools.

These sessions include breakout sessions that allow you to assimilate your learning as a smaller peer group. The purpose of these is to give you the opportunity to reflect on the learning so far, discuss the topic in greater depth, and start to explore how this relates to your organisation.

Course Objectives:

This course will:

• Develop an understanding of PSIRF and systems based learning
• Explore how Safety II can be integrated into an Incident Investigation
• Facilitate understanding in how to effectively apply a response planning process
• Demonstrate a diverse range of tools to investigate incidents, such as SIEPS
• Discuss a range of tools for capturing every day work
• Demonstrate a range of tools for synthesising information gathered, such as timeline mapping and work system scans
• Provide an opportunity to discuss how to respond proportionately to patient safety incidents
• Explain how to write an effective investigation report
• Explore how to apply principles of safety science to understand causation
• Look at conducting interviews; including recognising signs of shock and post-traumatic stress

After the course, you will receive a 12-point CPD certificate after completing a short online survey, which will take less than 5 minutes to complete.

On receipt of your completed survey, your CPD certificate will be generated, verified and sent to you within 3 working days.

How to Join

Upon registering, you will receive a link to join the event on the day. The event will be hosted on Zoom.