NHSMail: Essential Tips for Social Care Providers

Join us for a series of 30-minute bite-sized sessions designed specifically for social care providers in Sussex. These sessions will cover essential topics to help you streamline your email management.

Session Topics Include:

1. Accessing Shared Mailboxes – Learn how to access and manage shared mailboxes. If you’re unable to find your shared mailbox, we’ll show you how to locate it.

2. Setting Up Shared Mailboxes – Step-by-step guidance on setting up shared mailboxes.

3. Adding and removing users- Learn the practical steps to remove user accounts that are no longer needed in your setting or add new users.

4. Ensuring Account Security – Best practices to prevent your NHSMail account from being deleted.

5. Setting Up Multi-Factor Authentication – Learn how to enhance the security of your NHSMail account with multi-factor authentication.

6. Making the Most of the NHSMail Helpdesk – Many NHSMail issues can only be resolved by the helpdesk. Learn how to use this service effectively to avoid frustrations, closed tickets, and unresolved issues.

7. Q&A Session – Have specific questions about NHSMail? Our expert trainer will be available to address any additional queries you may have.