eCom Collab Club® (London) 11 February 2026

eCom Collab Club

Be in the room with the UK's brightest eCommerce minds, sharing unfiltered insights, unmissable strategies, and unmatched human connections.

ODEON Luxe West End

Join us in London for the 2026 eCom Collab Club series, co-hosted by Nathan Lomax from Quickfire Digital and a very special guest host: Kelly Bond, the alchemist of Customer Experience at Elle Sera! We're assembling the UK's brightest eCommerce minds, sharing unfiltered insights and unmissable strategies and making sure we're forming unmatched human connections. <h3>Why You Should Attend</h3> <ol><li>Action-Packed Panels: No fluff, no sales pitches - just straight-shooting insights from top DTC leaders and industry disruptors.</li><li>Learn What Works: Hear from brands with their fingers on the pulse of improving customer experience in 2026 and beyond. Real-world tactics and strategies for futureproofing and capitalising on opportunities you can implement immediately.</li><li>Real Community: Connect with eCommerce leaders who get it - people facing the same challenges, ready to share and collaborate.</li><li>Fuel for Growth: Leave with more than just ideas - leave with confidence, clarity, and a network that accelerates success.</li></ol>

<h3>Who Should Attend?</h3>This event is tailor-made for:<ul><li>DTC Founders: If you’re scaling fast or want to grow smarter, this is your room.</li><li>eCommerce Managers &amp; Directors: Learn strategies to outpace competitors and deliver measurable results.</li><li>Growth-Focused Brands: Tackle your biggest challenges with actionable advice from those who’ve been there.</li><li>Agencies: Gain insights into the pain points of the brands you serve and build relationships that drive collaboration.</li><li>Tech Innovators: Understand the needs of leading DTC brands and discover opportunities to support their growth.</li></ul><h3> </h3><h3>Meet the Speakers</h3>On the roster so far:<ul><li>Jake Xu, Co-Founder, Shakeup Cosmetics</li><li>Emma Burke, Founder, Laceeze</li><li>Connor Blakey, Director Partnerships UK, GoKwik</li><li>Charlotte Hanna, Head of Retention, Symprove</li><li>Richard Davies, Descartes Peoplevox x OrderMine</li><li>Chelsey Edmunds, Campaigns &amp; Brand Director, Escentual</li><li>Naomi Hyde, Senior CRM &amp; Retention Manager, Rheal Superfoods</li><li>Murat Kaya, Growth Operations Director, Shopney</li><li>Darren O'Reilly, Co-Founder, Wholesupp</li><li>Jodie Sanders, Chief Marketing Officer, Pooky Lights</li><li>Charlotte Hudson, Customer Experience Manager, Humantra</li></ul> Plus more exciting DTC Brand founders to be announced very soon... <h3>What to Expect</h3><ul><li>A room full of action-takers, not spectators.</li><li>Panels designed to solve real-world problems, not just spark conversations.</li><li>A community that values collaboration over competition.</li><li>Unrivaled access to people who can fuel your growth.</li></ul> <h3>The Takeaway</h3>You’ll leave this event with unshakable clarity on ways to strengthen your customer experience strategy in 2026 and beyond. From bold strategies to fresh connections, you’ll have everything you need to turn your ambitions into achievements.

Agenda

Meet & Greet (casual networking over coffee and breakfast snacks)

Welcome and Industry News

Panel 1: Onsite Customer Experience - What Next?

Speed Networking

Panel 2: Offsite Customer Experience - What Next?

 Speed Networking

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eCom Collab Club® (London) 11 February 2026

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eCom Collab Club® (London) 11 February 2026

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