Question 1

Where is the event being held at Bala Lake Hotel?

Accepted Answer

The event will be held in the Terrace Suite. Located right of Reception.

Question 2

What is a Psychic event?

Accepted Answer

This event allows the ticket holder entry to a night of connection to loved ones in spirit. In line with the Consumer Protection Regulations 2008, this event is advertised on an 'entertainment purposes only'. basis. Connection and information to loved ones may not be immediately apparent.

Question 3

Are booking fees refundable?

Accepted Answer

**The ticket price includes Eventbrite booking fees which are applied and taken at source by the provider and are non-refundable. Any refund of the fees is subject to the provider terms and we cannot guarantee fees will be refunded at the time of any refund action by the organiser.

Question 4

What is included in the ticket price?

Accepted Answer

Your ticket allows entry to the event for one person.

Question 5

Are drink options available?

Accepted Answer

Yes, The Hotel has a fully stocked bar of alcoholic and non-alcoholic beverages. Cash and Card Payments taken.

Question 6

Is there any option to stay over and make a night of it?

Accepted Answer

Yes, the Hotel has accommodation, Subject to availability. www.balalakehotel.com. Or why not check out other accommodation options listed in this Q&A section.

Question 7

Links to accommodation options.

Accepted Answer

Onsite Accommodation - www.balalakehotel.com. www.balalakehotel.com. Pen Y Garth Holiday Park - www.hoseasons.co.uk/holiday-parks (contact via phone for best rate options). White Lion Hotel - www. whitelionroyalhotelbala.co.uk

Question 8

Is there parking available?

Accepted Answer

Yes, the Hotel does have car park at the rear with other payable parking nearby.

Question 9

Is a ticket refund available for this event?

Accepted Answer

Tickets for this event are non-refundable*. Refunds / Date changes are considered, subject to individual circumstances and in accordance with any further scheduled dates set by the organiser. *A refund will be given if the event is cancelled by the organiser, subject to any costs incurred.

Question 10

Can the venue space change?

Accepted Answer

Yes, we reserve the right to change the space within the venue stated. We will of course update guests of any changes made.

Question 11

Has the event scheduled date changed?

Accepted Answer

No, there are currently no reschedules for this event.

Question 12

Is a message / reading guaranteed for all guests?

Accepted Answer

Due to guest numbers at larger events a reading for every guest is not guaranteed. This is dependant on the size of the audience and the individual messages given to those who do receive a message / reading.

Question 13

How long is the event?

Accepted Answer

The event runs from 7 to 10pm with a break to grab a drink etc.

Question 14

Is there a minimum age limit?

Accepted Answer

Yes, this event is over 18 only. We reserve the right to ask for proof of age from any persons believed to be under 18 years old.

Question 15

Is the venue disabled friendly?

Accepted Answer

Absolutely. For individual needs enquiries, please contact the venue direct.

Question 16

I'm looking to make a night or weekend of it; what are my options?

Accepted Answer

Bala and the surrounding areas have many options for accommodation. From Camping to Glamping, Hotels to B&Bs, motorhomes to Caravans or Lodges, we are sure you'll find what suits you.

Question 17

Are there any food options at the venue?

Accepted Answer

Yes, has great restaurant facilities. To find out more please visit www.balalakehotel.com. Provided for info and we cannot be held liable for any incorrect details or issues that may arise.

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