From DMS to KMS: Using technology to enhance knowledge engagement

Helene Russell is author of "The Knowledge Management Handbook" published by the Law Society of England and Wales, and "Practical Projects in Legal KM" published by Legal Monitor.Helene helps law firms and those in professional services to fulfil their potential by teaching them how to analyse and change their knowledge systems and flows in a strategic way. She teaches in-house and open courses through The Knowledge Business and provides affordable regional training and networking through Knowledge Network UK.Find out more atwww.theknowledgebusiness.co.ukandknowledgenetworkuk.com

Helene Russell

How can we use existing systems to boost knowledge sharing? And how can effective KM technology minimise the impact of information overload?

How can we use existing systems to boost knowledge sharing? And how can effective KM technology minimise the impact of information overload? This session, produced in partnership with Tiger Eye, will explore the ways in which document management systems such as iManage can support knowledge management and offer an insight into other DMS-integrated KM technologies.Combining real life examples with best practice, the talk will discuss Tiger Eye’s ‘iManage Knowledge Journey’ highlighting the process many firms take from using iManage, to adopting curation tools such as Tiger Eye Blueprint, before incorporating search-based solutions and A.I. including tools such as iManage RAVN Insight. The journey will explore potential ways to use the DMS for basic knowledge categorisation, before discussing ways to avoid information overload through user submission and curation of knowledge.Throughout the session, Dave Wilson will share ideas on how the iManage DMS can be customised for effective KM, including the creation of knowledge workspaces. At the end of the session, Dave will also use his personal experience to answer iManage-related queries and support attendees to boost knowledge engagement with iManage. All technologies will be presented and discussed alongside the all-important human element of knowledge management, highlighting how technology can support peer-to-peer knowledge sharing in modern law firms.Dave Wilson is the Managing Director of Tiger Eye: the leading iManage partner for knowledge and technical expertise. Tiger Eye are trusted by firms across the globe for iManage implementations, customisations, technical support, training and much more.Alessandro Kaye is Knowledge Business Executive at Tiger Eye. Alessandro is product lead for Tiger Eye Blueprint: the iManage KM tool designed by law firms, for law firms. Alongside the technical aspects of his role, Alessandro is passionate about encouraging firms to build and sustain knowledge sharing cultures.This event is part of the 2021 Knowledge Network programme. You can buy single tickets to events here, or subscribe to the whole programme by emailing Helene Russell (founder) at helenerussell@theknowledgebusiness.co.uk

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From DMS to KMS: Using technology to enhance knowledge engagement

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