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3CX Basic and Intermediate Certification Training

Electronic Frontier Ltd

Wednesday, 4 October 2017 from 09:00 to 17:30 (BST)

3CX Basic and Intermediate Certification Training

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Type Remaining End Quantity
3CX Basic and Intermediate Certification Training 19 Tickets 3 Oct 2017 Free  

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3CX Basic and Intermediate Certification Training

3CX Intermediate Training is open and free to all new or active 3CX Partners. The Training is aimed at pre-sales and technical support personnel tasked with the responsibility of; promoting, installing, configuring, maintaining, supporting 3CX client installations and seeking to achieve 3CX Certification. This Training will prepare attendees for the 3CX Academy Intermediate Certification Exam.

 

Prerequisites: Completion of 3CX basic online training certification, Knowledge of Microsoft networking technology and concepts.

 

This training course will enable you to:

 

• Appreciate the painless deployment of the server on a standard Windows machine.

• Understand how to setup both software and hardware SIP Phone extensions.

• Understand how to set up PSTN gateways for the termination of telephone lines, analogue, ISDN, complete with DID.

• Understand how to set up ITSPs (normal VoIP Providers, and SIP Trunk Providers).

• Learn about the architecture of 3CX Phone System for Windows.

 

Additional Points of Interest

 

• A session on how to sell 3CX Phone System.

• Learn how to interact with support platforms when troubleshooting issues.

• A 3CX Technical Supervisor will be moderator of the technical presentation and will be available to meet with you throughout the day.

 

Training Agenda

 

• 09:00 - Doors Open / Registration

• 09:15 - Welcome and Introduction to 3CX by Eddie Vincent, EFL Technical VoIP Specialist.

 

Introduction and Installation

 

• 1.1 Introduction to 3CX Phone System

• 1.2 Installing 3CX Phone System

• 1.3 Upgrading or Re-installing

 

10:30 - Break

 

Phones & Extensions

 

• 2.0 Deploying 3CXPhone

• 2.1 Configuring IP Phones (Snom & Yealink)

• 2.2 Configuring Extensions

• 2.3 Configuring Forwarding Rules

 

12:30 - Lunch Break

 

13:30 - Eddie Vincent, 3CX Technical Trainer:

 

VoIP Providers, PSTN Gateways & Routing Rules

 

• 3.1 Configuring VoIP Providers / SIP Trunks

• 3.2 Configuring PSTN Gateways

• 3.3 Configuring Inbound Routing

• 3.4 Configuring Outbound Routing

 

NAT and Port Forwarding

 

• 4.1 NAT and Port Forwarding

• 4.2 Remote Extensions

• Inbound and Outbound - Basic Concepts

 

15:00 - Break

 

Basic Troubleshooting

 

• Server Activity Log

• Contacting Support

• Information and Guides

• Do & Dont's

• 15:30 – Break

 

15:45 – Eddie Vincent, 3CX Technical Trainer:

 

3CX Webmeeting

 

• Setting up a web meeting via 3CXPhone

• Windows Client vs. WebRTC

 

16:45 - Q&A and wrap-up

 

If you need to contact us for whatever reason, please email our 3CX Channel Manager.

 

Cancellation Policy: This event is free to all 3CX Partners. You can cancel your booking up to 1 week before the event at no charge by contacting the organiser.

 

Booking Reference: Upon your arrival to the venue, please have your booking reference.

 

Fees: There is no charge for attending this 3CX training event. However, cancellation within 2 working days of the start date and non-attendance can result in EFL issuing the Partner with an invoice for the sum of £100.

 

Please note that places are given on a priority basis to new 3CX Partners.

 

Have questions about 3CX Intermediate Training, Almondsbury, Bristol - 6th July 2017? Contact: EFL.

 

Sign up to be a 3CX Reseller

 

Do you have questions about 3CX Basic and Intermediate Certification Training? Contact Electronic Frontier Ltd

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When & Where


Etop Grange Hotel Manchester
Thorley Lane
Wythenshawe
M90 4EG Manchester
United Kingdom

Wednesday, 4 October 2017 from 09:00 to 17:30 (BST)


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Organiser

Electronic Frontier Ltd

Electronic Frontier Ltd (EFL) is a leading value-added distributor of converged IP solutions, supplying data networking, voice over IP, security and IP CCTV solutions and services. Founded in 1993, EFL has developed a comprehensive and fully interoperable portfolio from leading manufacturers which combines high performance and quality with outstanding value. This is backed with a broad set of value-added services and free pre- and post-sales support on all products.


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3CX Basic and Intermediate Certification Training
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