Skip Main Navigation
Page Content

Save This Event

Event Saved

3CX Basic and Intermediate Certification Training

Electronic Frontier Ltd

Wednesday, 4 October 2017 from 09:00 to 17:30 (BST)

3CX Basic and Intermediate Certification Training

Ticket Information

Type Remaining End Quantity
3CX Basic and Intermediate Certification Training 19 Tickets 3 Oct 2017 Free  

Who's Going

Loading your connections...

Share 3CX Basic and Intermediate Certification Training

Event Details

3CX Basic and Intermediate Certification Training

3CX Intermediate Training is open and free to all new or active 3CX Partners. The Training is aimed at pre-sales and technical support personnel tasked with the responsibility of; promoting, installing, configuring, maintaining, supporting 3CX client installations and seeking to achieve 3CX Certification. This Training will prepare attendees for the 3CX Academy Intermediate Certification Exam.


Prerequisites: Completion of 3CX basic online training certification, Knowledge of Microsoft networking technology and concepts.


This training course will enable you to:


• Appreciate the painless deployment of the server on a standard Windows machine.

• Understand how to setup both software and hardware SIP Phone extensions.

• Understand how to set up PSTN gateways for the termination of telephone lines, analogue, ISDN, complete with DID.

• Understand how to set up ITSPs (normal VoIP Providers, and SIP Trunk Providers).

• Learn about the architecture of 3CX Phone System for Windows.


Additional Points of Interest


• A session on how to sell 3CX Phone System.

• Learn how to interact with support platforms when troubleshooting issues.

• A 3CX Technical Supervisor will be moderator of the technical presentation and will be available to meet with you throughout the day.


Training Agenda


• 09:00 - Doors Open / Registration

• 09:15 - Welcome and Introduction to 3CX by Eddie Vincent, EFL Technical VoIP Specialist.


Introduction and Installation


• 1.1 Introduction to 3CX Phone System

• 1.2 Installing 3CX Phone System

• 1.3 Upgrading or Re-installing


10:30 - Break


Phones & Extensions


• 2.0 Deploying 3CXPhone

• 2.1 Configuring IP Phones (Snom & Yealink)

• 2.2 Configuring Extensions

• 2.3 Configuring Forwarding Rules


12:30 - Lunch Break


13:30 - Eddie Vincent, 3CX Technical Trainer:


VoIP Providers, PSTN Gateways & Routing Rules


• 3.1 Configuring VoIP Providers / SIP Trunks

• 3.2 Configuring PSTN Gateways

• 3.3 Configuring Inbound Routing

• 3.4 Configuring Outbound Routing


NAT and Port Forwarding


• 4.1 NAT and Port Forwarding

• 4.2 Remote Extensions

• Inbound and Outbound - Basic Concepts


15:00 - Break


Basic Troubleshooting


• Server Activity Log

• Contacting Support

• Information and Guides

• Do & Dont's

• 15:30 – Break


15:45 – Eddie Vincent, 3CX Technical Trainer:


3CX Webmeeting


• Setting up a web meeting via 3CXPhone

• Windows Client vs. WebRTC


16:45 - Q&A and wrap-up


If you need to contact us for whatever reason, please email our 3CX Channel Manager.


Cancellation Policy: This event is free to all 3CX Partners. You can cancel your booking up to 1 week before the event at no charge by contacting the organiser.


Booking Reference: Upon your arrival to the venue, please have your booking reference.


Fees: There is no charge for attending this 3CX training event. However, cancellation within 2 working days of the start date and non-attendance can result in EFL issuing the Partner with an invoice for the sum of £100.


Please note that places are given on a priority basis to new 3CX Partners.


Have questions about 3CX Intermediate Training, Almondsbury, Bristol - 6th July 2017? Contact: EFL.


Sign up to be a 3CX Reseller


Do you have questions about 3CX Basic and Intermediate Certification Training? Contact Electronic Frontier Ltd

Save This Event

Event Saved

When & Where

Etop Grange Hotel Manchester
Thorley Lane
M90 4EG Manchester
United Kingdom

Wednesday, 4 October 2017 from 09:00 to 17:30 (BST)

  Add to my calendar


Electronic Frontier Ltd

Electronic Frontier Ltd (EFL) is a leading value-added distributor of converged IP solutions, supplying data networking, voice over IP, security and IP CCTV solutions and services. Founded in 1993, EFL has developed a comprehensive and fully interoperable portfolio from leading manufacturers which combines high performance and quality with outstanding value. This is backed with a broad set of value-added services and free pre- and post-sales support on all products.

  Contact the Organiser
3CX Basic and Intermediate Certification Training
Things to do in Manchester

Interested in hosting your own event?

Join millions of people on Eventbrite.

Please log in or sign up

In order to purchase these tickets in installments, you'll need an Eventbrite account. Log in or sign up for a free account to continue.