Feedback session about our draft Strategic Plan 2023-2026

Public Services Ombudsman for Wales

W﻿e invite you to share your feedback on our draft Strategic Plan 2023-2026

<a href="https://www.eventbrite.co.uk/e/424018419507" target="_blank" data-msys-clicktrack="0" rel="nofollow noopener noreferrer">Ewch yma</a> er mwyn cofrestru ar gyfer y digwyddiad hwn yn y Gymraeg.

Our previous Corporate Plan covered the period from 2019 to 2022. We are now developing a new set of strategic aims to deliver our ambition for the office:<ul><li>People of Wales feel that public services treat them fairly and respond when things go wrong.</li><li>Welsh public services listen to individuals and use their complaints to learn and improve. </li><li>Welsh local government is trusted to deliver the highest standards of conduct.</li><li>The Public Services Ombudsman for Wales continues to be an influential and respected voice in public service improvement.</li></ul>

You can view our draft Plan here:<ul><li>As <a href="https://www.ombudsman.wales/wp-content/uploads/2022/09/PSOW-Strategic-Plan-2023-26-8.1-DRAFT-1.pdf" target="_blank" data-msys-clicktrack="0" rel="nofollow noopener noreferrer">PDF</a></li><li>As <a href="https://www.ombudsman.wales/wp-content/uploads/2022/09/ER-Strategic-Plan-2023-2026-ENG.pdf" target="_blank" data-msys-clicktrack="0" rel="nofollow noopener noreferrer">EasyRead</a></li><li>As <a href="https://www.ombudsman.wales/fact-sheets/our-draft-strategic-plan-2023-2026/" target="_blank" data-msys-clicktrack="0" rel="nofollow noopener noreferrer">HTML</a></li></ul>You can find <a href="https://www.ombudsman.wales/ombudsman-consultations/open-consultation-our-draft-strategic-plan-2023-2026/" target="_blank" data-msys-clicktrack="0" rel="nofollow noopener noreferrer">the consultation document here</a>.

Privacy NoticeUnder the data protection legislation, you have the right:<ul><li>to be informed of the personal data held about you and to access it</li><li>to require us to rectify inaccuracies in that data</li><li>to (in certain circumstances) object to or restrict processing</li><li>for (in certain circumstances) your data to be ‘erased’</li><li>to (in certain circumstances) data portability</li><li>to lodge a complaint with the Information Commissioner’s Office (ICO) who is our independent regulator for data protection.</li></ul>Responses to consultations maybe be made public, on the internet or in a report. If you would prefer your response to remain anonymous, please tell us.Please see our <a href="https://www.ombudsman.wales/privacy-notice/" target="_blank" data-msys-clicktrack="0" rel="nofollow noopener noreferrer">General Privacy Notice</a> for further details about the information the Public Services Ombudsman for Wales holds and its use, or if you want to exercise your rights under the GDPR. Our <a href="https://www.ombudsman.wales/privacy-notice-consultations-surveys-and-engagement-events/" target="_blank" data-msys-clicktrack="0" rel="nofollow noopener noreferrer">Consultations Privacy Notice </a>has more information about how we use your data for consultations.

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Feedback session about our draft Strategic Plan 2023-2026

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Feedback session about our draft Strategic Plan 2023-2026

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