Non Emergency Patient Transport Services

Surrey Heartlands - a partnership of health and care organisations, including local councils and NHS providers, helping people in Surrey live better and healthier lives

Surrey Heartlands Health and Care Partnership

NHS Surrey Heartlands  Non-Emergency Patient Transport Service (NEPTS)

NHS Surrey Heartlands

<h2>NHS Surrey Heartlands Non-Emergency Patient Transport Service (NEPTS)Individual provider market engagement sessions</h2>In December 2022, Surrey Heartlands Integrated Care Board (ICB) delivered an initial pre-market engagement event whereby interested parties were invited to learn more about our plans for the future of Non-Emergency Patient Transport (NEPTS) and share relevant feedback and information to support next steps.We are now pleased to be in a position to invite further engagement, and would welcome attendance at individual provider level sessions by interested parties with experience and expertise in the delivery of: transport, logistics, technology solutions (such as dynamic route planning, booking and customer SMS text notifications), call centre operations, customer services and other provisions relevant to the delivery of NEPTS, to provide feedback on our draft NEPTS service specification and anticipated financial model.This is an opportunity to engage in an exciting piece of work that seeks to deliver innovative solutions and collaborative ways of working to respond to client and service user needs, creating a sustainable solution for the future.Register to take up this opportunity and book an individual provider level meeting, in person, with members of the Surrey Heartlands NEPTS procurement team. A range of times and dates are available.Following registration, early in the week commencing 13th February, you will be sent the draft service specification and some questions for consideration. Thank you in advance for your efforts in reviewing the document and your willingness to discuss it with us.Should you find that all sessions have been booked please email syheartlandsicb.ptstransformation@nhs.net. We will endeavour to arrange an alternative time for you, but this will be a virtual MS Teams meeting. https://intranet.surreyheartlandsccg.nhs.uk/all-document/about-us/our-locations/1126-220727-dukes-court-visitors-map/fileT﻿hese are the times and dates available. 20th February 2023at Surrey Heartlands ICB, 1st Floor, Dukes Court, Duke St, Woking GU21 5BH9.30 – 10.3011.00-12.0012.30-13.3014.00-15.0015.30-16.3023rd February 2023at Surrey Heartlands ICB, 1st Floor, Dukes Court, Duke St, Woking GU21 5BH9.30 – 10.3011.00-12.0012.30-13.3014.00-15.0015.30-16.30Please note: No parking is available at this location. There are plentiful public car parks in the local vicinity.

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