Telemarketing Skills Workshop

Laura Morrison, founder of Your Telemarketing Ltd, has over 30 years of sales and marketing experience, including a Diploma in Direct Marketing from the IDM. Her sales experience has been gained across all disciplines, culminating as a Board Level Sales Director. 13 years ago, Laura established Your Telemarketing where her sales skills continue to be utilised in growing not only her own business, but those of her clients. In 2016 Your Telemarketing was selected as a Future50 business, in 2017 and 2018 Laura was a Finalist in the Bury Free Press Business Awards category Business Leader of the Year. And the awards continued in 2018 with Your Telemarketing being a FSB Employer of the Year Finalist, and then Laura winning IOD Innovation Director of the Year for Eastern Region. In 2019 Laura was awarded IoD CSR  Director of the Year for Eastern Region and was Highly Commended at a National level. The company has signed the Armed Forces Covenant in support of the military community and is now holds Gold Employer status.

Laura Morrison

Perfect for telemarketing staff and business owners who are responsible for delivering sales leads and appointments for your business.

Innovation Labs Stowmarket

This workshop is designed to provide a background on marketing generally, how to identify your target audience and to create and deliver a specific telemarketing campaign.Course ObjectivesBy the end of this wokshop, delegates will have:• A general understanding on how marketing integrates with telemarketing• What makes an ideal prospect and how to find this information• How to create a call guide to meet your call objectives• Effective telemarketing skills• A professional manner when making telephone calls• The required information to develop engagement with the customer

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Telemarketing Skills Workshop

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Telemarketing Skills Workshop

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