Accommodation Operations

Come along for a discussion on;

1. Housekeepers – getting the best performance from housekeepers – recruitment, training, maintaining cleanliness standards, deep cleaning, setting up the property
2. Checking properties prior to guests arrival
3. Use of checklists, procedures
4. Housekeeping employed versus self employed, payment rates, performance bonus and other benefits

Anna Lamotte will share their operations at Guardswell. Caroline Millar/ Victoria Mitchell will talk about The Hidwaway Expereince' s operations.

There will be a tour of Guardswell accomodation.

We will collect research from participants beforehand and Caroline will present this at the start of the meeting.

More details to follow.