Do I need to be giving advice to people as part of my job?

No. If you just meet and talk to people, whether it's your job or not, as long as you'd like to be able to help people get what they're entitled to, then Dangos is for you.

Do I need to know about benefits and other help already

No, Dangos will help you to learn more about what help is there for people in Wales from lots of sources. We don't want to turn you into an advisor, just a bit more aware of the help that there is and able to share that with others.