BIMA CX Peer Network Roundtable | Making AI A Human Experience

BIMA

Join CX pros for a roundtable with Ryan Wiseman on making AI feel more human in today’s digital world

This is a BIMA member-only session. For more information on becoming a BIMA Member visit the<a href="https://bima.co.uk/reasons-to-join-bima/" title="https://bima.co.uk/reasons-to-join-bima/" target="_blank" data-msys-clicktrack="0" rel="nofollow noopener noreferrer"> BIMA Site</a> or email web@bima.co.ukHow do we make the AI experience a human experience?Join this roundtable hosted by Ryan Wiseman, Experience and Service Design Lead at AND Digital. This is a safe space for anyone in a CX-related role looking to share knowledge, learn, or just have an open chat about the good, the bad, and the ugly within Customer Experience.In this inaugural CX roundtable, we will explore how we’re currently implementing AI, the challenges of maintaining the human feel, how we’re overcoming these, and where we see a need to move the needle today for a more positive tomorrow.In the fast evolving world of today where intelligence is becoming the new norm, there’s a growing need to make sure there’s real purpose for implementing AI. We’ve seen the exponential benefits that AI brings to our everyday lives, but how do we make sure the AI experience is a human experience?Limited to 12 attendees to allow for discussion.Chatham House Rules apply and places are strictly limited to one per organisation.Your host:

Ryan Wiseman, Experience &amp; Service Design Lead at AND Digital Ryan is an Experience Leader, currently based in London, working with clients globally helping them to shape innovative, human-centred experiences that resonate, inspire, and bring people on a journey of change. He has helped clients adopt this philosophy across mid to large scale digital and creative transformations; providing value for their customers, employees, and partners.

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BIMA CX Peer Network Roundtable | Making AI A Human Experience

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BIMA CX Peer Network Roundtable | Making AI A Human Experience

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