Free

BU Artificial Intelligence for Tourism and Hospitality - IFITTtalk

Event Information

Share this event

Date and Time

Location

Location

Bournemouth University eTourismLab

Bournemouth University Department of Tourism and Hospitality

Fern Barrow

POOLE

BH12 5BB

United Kingdom

View Map

Event description

Description

BU Artificial Intelligence for Tourism and Hospitality - IFITTtalk
Wednesday 28 November 2018 - 09:00-17:00 FG06, Fusion, Bournemouth University, BH12 5BB, UK
Chairs: Professor Dimitrios Buhalis and Dr Nigel Williams eTourismLab, Department of Tourism and Hospitality, Bournemouth University - Supported by IFITT talks #BUeTourism #IFITT https://tinyurl.com/BU-IFITT-AI


The (re) emergence of Artificial Intelligence (AI) as a service automation approach leveraging low cost computing and large datasets is impacting consumer experiences and is set to revolutionize tourism experiences. The ubiquitous and prevailing use of mobile devices for communication assures that stakeholders of such ‘consumer experiences’ are required to provide rapid responses to contextual queries made at any time, including within an experience encounter or activity at a destination level. AI tools that can make sense of real-time questions posed by consumers in context can provide significant value and increase engagement as well as reducing costs to destination organizations. The use of AI by tourism organizations is still low and this workshop will explore the opportunities and challenges of engaging AI as a customer co-creation toolset for industry and economic benefits. It will conclude with a scenario development exercise to identify possible futures for AI and Tourism along with a roadmap for the next 3 years of AI/Tourism development.

Evening of 27th Social get together at 19:30 at
Revolution Bournemouth Revolution Bournemouth, 165-167 Old Christchurch Rd, Bournemouth BH1 1JU

09:00 –09:30 Arrival and networking FG06

09:30-11:00 Artificial Intelligence for Tourism and Hospitality - theoretical perspectives

© Professor Dimitrios Buhalis and Dr Nigel Williams, Bournemouth University: Artificial Intelligence for Tourism and Hospitality: From individuals to clusters
© Dr Iis Tussyadiah University of Surrey, Robotics and Artificial Intelligence
© Dr Luiz Mendes Filho, Universidade Federal do Rio Grande do Norte, Brazil, Smart Tourism developments
© Professor Vasilis Katos Bournemouth University: Tourism focused Verticals: smart cities and data-driven circular economy
© Dr Chulmo Koo, Kyung Hee University, Korea, Smart Tourism and Artificial Intelligence

11:00-11:30 Coffee and networking

11:30-13:00 Artificial Intelligence for Tourism and Hospitality - current and future best practice

© Anthony Story SiliconSouth
© Gergana Halatcheva, GHS Global Hospitality
© Lee Mallon, Rarely Impossible
© Rowena (Copestake) Revill Dorset Creative
© Manolis Varouhas imonline
© Nikos Maniatis The Cato Bot
© Adam Greenwood greenwoodcampbell.com
Tom Keeping Keeping Studio
Jamie Sergeant This is Crowd

13:00 -14:00 Networking Lunch

14:00-15:30 Workshops Designing the future of Artificial Intelligence in Tourism

15:30-16:00 Break and Networking

16:00-17:00 Conclusions Research and Innovation agendas for the future
Chairs: Professor Dimitrios Buhalis and Dr Nigel Williams
AI Fusion: Future research - Projects - Publications - Best Practice Excellence - Education Innovations

___________________________________________________________________________________________________

The Bournemouth University eTourism Lab Bournemouth University Department of Tourism and Hospitality explores cutting edge information and communication technologies, alongside e-based strategic management and marketing for the tourism and hospitality industries. The eTourism Lab resides within the International Centre for Tourism and Hospitality Research (ICTHR) in the Department of Tourism and Hospitality, Faculty of Management at Bournemouth University. The eTourism Lab offers global excellence in the field of eTourism in the widest possible sense which includes eTravel, eTransport, eHospitality and eCatering/Food. In addition it researches how social media is becoming critical for organisations to communicate effectively and compete globally. Latest research themes include online reputation and managing brands online; real time business management and marketing social media engagement, co-creation and interaction; augmented reality and gamification. Led by world expert Professor Dimitrios Buhalis the Lab is a research centre of global excellence.

For more information please contact Professor Dimitrios Buhalis eTourism Lab Bournemouth University

Share with friends

Date and Time

Location

Bournemouth University eTourismLab

Bournemouth University Department of Tourism and Hospitality

Fern Barrow

POOLE

BH12 5BB

United Kingdom

View Map

Save This Event

Event Saved