Question 1

Who will deliver the workshop?

Accepted Answer

This workshop is delivered and facilitated by one of our specialist Family Support Consultants, who boast a combination of lived and professional experience in a wide range of topics relating to disabled children and their families.

Question 2

How do I join the workshop?

Accepted Answer

We will send all registered attendees an email with joining instructions of how to access the live workshop via Zoom one week in advance, and once again on the day of the workshop.

Question 3

I haven’t received any joining instructions. What should I do?

Accepted Answer

Please check your spam or junk mailbox if you haven’t received any emails from us with joining instructions in the run-up to the workshop. If you still need assistance, please email services@contact.org.uk so that our team can help.

Question 4

Do I need to have a Zoom account in order to attend?

Accepted Answer

You do not need a Zoom account to attend our workshop as a participant. Ahead of the event, we will email you an invite link along with a unique meeting ID and passcode to join the workshop. Simply click the link or input the meeting ID and passcode on www.zoom.com.

Question 5

I have accessibility needs – who should I contact?

Accepted Answer

We are committed to offering workshops that are accessible to the widest audience possible. If you have any accessibility needs regarding this workshop, please get in touch with training.admin@contact.org.uk as early as possible so that we can do our best to meet your needs.

Question 6

Will this workshop be recorded?

Accepted Answer

No, this workshop will not be recorded in order to preserve the privacy and confidentiality of our guests during group discussions. However, attendees will receive a PDF copy of the presentation slides.

Question 7

I can’t make this date – are there any other sessions available?

Accepted Answer

You can browse other upcoming sessions at www.bit.ly/PractitionerWorkshops. Alternatively, you can commission us to deliver this workshop for your team or setting. For more information about commissioning a workshop, visit www.contact.org.uk/practitioner-workshops or email services@contact.org.uk

Question 8

Do you offer any other workshops for professionals?

Accepted Answer

Yes! We offer several online workshops and on-demand webinars, all delivered and facilitated by our Family Support Consultants with lived & professional experience. We can also create bespoke workshops for your team or for the families you support. Find out more at: www.contact.org.uk/professionals

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