Business Process Masterclass for SMEs

New Anglia Growth Hub can help your business access a range of business support services from hundreds of sources. The hub’sIMPARTIALservice is fully funded and provided at no cost to your businessand can help you access grants, finance, international trade support, skills, training and other specialist advice from a single point of contact.OurBusiness Growth Adviserscan talk with you over the phone, via MS Teams or Zoom, or you can request a free appointment at your business premises.Our Business Support is available for all growing SMEs in Norfolk.For start up support please contact https://www.norfolk.gov.uk/bipcnorfolkTo get the most out of the service, call our local business support helpline:0300 333 6536Email: info@newangliagrowthhub.co.ukVisitNew Anglia Growth Hub websiteFollow us onFacebook,InstagramandLinkedIn

New Anglia Growth Hub

Improve your business skills with Lean Six Sigma Yellow Belt Certification.

King's Lynn Innovation Centre (KLIC)

Bookings for this event have closed; if you want to book a last minute place please contact jo.barnard@newangliagrowthhub.co.uk

<h4>Event Description:</h4>Ready to deepen your business process skills? Norfolk businesses, join expert trainer Andy Skinner from AMS Business Consultants who will deliver the Lean Six Sigma Yellow Belt masterclass. The training will help you apply continuous improvement to operating systems.It will enable an individual to successfully apply basic Lean and Six Sigma principles and tools within their business and/or place of work. This training is delivered by a Certified Lean Six Sigma Master/Black Belt.The topics are grouped in the order of the DMAIC lifecycle project. Whilst this full project methodology will not be trained, the structure will be incorporated to ensure good practice.The following topics will be included in the Yellow Belt training: • Introduction to Process Improvement, Lean and Six Sigma • Define a continuous improvement operating system and what it means to you, your customers and your business • Identify and classify 8 wastes • Understand the key principles of 5S • How do customers measure a business? Voice of the Customer translation • Understand Standard Work and flow • Understand Process Improvement Dialogues (PIDs), Key Performance Indicator boards, and the Root Cause Corrective Actions (RCCA) process and how they will be used.Read moreAdditional content is available for the delegates upon request:<ul><li>Facilitation Skills</li><li>Presentation Skills</li><li>Stakeholder Management</li><li>Change Management.</li></ul>Introduction to Lean and Six Sigma<ul><li>Understand the differences between Lean and Six Sigma and their origins.</li><li>Understand the objective of systematic problem solving.</li><li>Apply data driven approaches for decision making and Understand Pre work analysis for a business case.</li><li>Recognise the various Six Sigma roles.</li></ul>8 Wastes<ol><li>Be able to Identify, define and eliminate waste within your business</li><li>Unused capabilities</li><li>Over production</li><li>Delays</li><li>Defects o Inventory</li><li>Waiting</li><li>Excess Motion</li><li>Transportation</li></ol>5S<ul><li>Understand how making problems visible leads to improved quality.</li><li>Be able to apply 5s in your business/working environment.</li><li>Apply visual management effectively</li><li>People, Quality, Delivery and Cost measures.</li></ul>Voice of the Customer and Standard flow<ul><li>Understand how to identify business processes.</li><li>Identify Inputs and Outputs of your business processes and undertake high level process mapping.</li><li>Understand how customers view your business processes.</li><li>Gather Voice of the customer and translate into customer needs.</li><li>Prioritise customer needs.</li></ul>Meet the Trainer <a href="https://www.amsbusinessconsultants.co.uk/" title="https://www.amsbusinessconsultants.co.uk/" target="_blank" data-msys-clicktrack="0" rel="nofollow noopener noreferrer">Andy Skinner </a>Andy is one of very few Certified Lean Six Sigma Master Black Belts in the UK. He has proven himself in defining business strategies, programme, project and man management qualities, having designed end to end operating models, improved critical business processes, defined strategies within market leading financial services businesses.He has won awards for innovation and customer centricity.Andy has significant experience in implementing continuous improvement training programmes across industry sectors and businesses of varying sizes, from SME’s through to businesses in excess of 2000+ employees.Having worked on a global, national and local scale, he has the experience to understand what makes businesses successful.Eligibility:This small group in-person workshop is open to any business, freelancer, or charity based in Great Yarmouth, North Norfolk, West Norfolk and King’s Lynn, UK. If you are based in Norwich, Breckland, Broadland, or South Norfolk, please contact your district council for business support.

New Anglia Growth Hub can help your business access a range of business support services from hundreds of sources. The hub’s IMPARTIAL service is fully funded and provided at no cost to your business and can help you access grants, finance, international trade support, skills, training and a range of other specialist advice from single point of contact.Our Business Growth Advisers can talk with you over the phone or via Microsoft Teams or Zoom, or you can request a free appointment at your business premises.Our Business Support is available to all SMEs throughout Norfolk and Suffolk (UK).To get the most out of the service, call our local business support helpline:0300 333 6536Email: info@newangliagrowthhub.co.ukFollow us on <a href="https://www.twitter.com/AngliaHub" title="https://www.twitter.com/AngliaHub" target="_blank" data-msys-clicktrack="0" rel="nofollow noopener noreferrer">Twitter</a>, <a href="https://www.facebook.com/NewAngliaGrowthHub" title="https://www.facebook.com/NewAngliaGrowthHub" target="_blank" data-msys-clicktrack="0" rel="nofollow noopener noreferrer">Facebook</a>, and <a href="https://www.linkedin.com/company/12001251/" title="https://www.linkedin.com/company/12001251/" target="_blank" data-msys-clicktrack="0" rel="nofollow noopener noreferrer">LinkedIn</a>

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Business Process Masterclass for SMEs

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