Question 1

Can I arrive later than my ticket time slot?

Accepted Answer

Yes! If you purchase a ticket for a specific time, you are welcome to arrive later than that time. The staggered entry times help us manage the flow of visitors and ensure the event doesn’t get too crowded. However, please note that arriving earlier

Question 2

Are the ticket time slots limited to one hour?

Accepted Answer

No, the ticket time slots are simply for entry. Once you’re in, you’re welcome to stay and enjoy the event for as long as you like.

Question 3

Do the vendors accept cash or card?

Accepted Answer

Our vendors typically accept both cash and card payments. However, we recommend bringing both payment options to ensure you can shop without any issues.

Question 4

How do I get my tickets?

Accepted Answer

You will receive an email with your ticket(s) from Eventbrite after your purchase. Please use this email to check in at the event. If you haven’t received your ticket(s) check the email address you used and look in your spam or junk folder. Message us via Eventbrite, and we can resend it to you.

Question 5

Do I need to buy tickets online, or can I purchase them at the door?

Accepted Answer

Tickets at the door are subject to availability and are not guaranteed, especially during peak times. Many of our events sell out in advance, so we highly recommend booking your tickets online to secure your spot.

Question 6

Is parking available at the venue?

Accepted Answer

Yes, parking is available at the venue, but spaces may be limited. We recommend car sharing or using public transport where possible. Please follow us on Facebook or Instagram for updates, as we sometimes post specific parking information closer to the event.

Question 7

Is the event suitable for all ages?

Accepted Answer

Absolutely! Cardmania is designed to be a fun and engaging experience for fans of all ages, from families with young children to serious collectors and enthusiasts.

Question 8

Do under 5s need a ticket to come with me for VIP entry?

Accepted Answer

Yes under 5s can attend using the free Under 5s ticket for the VIP entry slot, so they can enter with their parent or guardian. Please note that while they’ll be able to join you for early entry, they won’t receive any of the VIP perks such as lanyards, booster packs, or other inclusions.

Question 9

Do our vendors only sell Pokémon products?

Accepted Answer

Most vendors stock primarily Pokémon sealed, singles & graded cards. Some also have other brands such as Football, One Piece, Disney Lorcana & Magic: The Gathering. Stock varies by vendor and event, so selection can differ each show. If you're hunting something specific, we recommend arriving early!

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