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Challenging Conversations - Why listening is the best way to get your point

Challenging Conversations - Why listening is the best way to get your point

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Karen Ainsworth and Sharon McLoughlin join Clouds End to give a free talk about using mediation skills in working with people who hoard.

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Karen Ainsworth is the chief executive at Smile Mediation, a social enterprise which provides specialist training, coaching and mediation services across the North West. Communication has been our business for over 20 years; anything from difficult conversations, negotiation and managing performance in the workplace to providing leaders with the skills they need to get the best out of their people.

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