Citizen Advise Sessions

Pre-book a free 30-minute Citizens Advice session for energy support, benefits checks, housing and debt guidance.

If you need support with energy costs, benefits, housing, debt or immigration, you can book a 30-minute appointment with a Citizens Advice professional for confidential, personalised guidance.

These sessions focus primarily on energy advice, including benefits maximisation, available financial support, while also offering support across wider areas such as housing, debt, benefits and immigration.

Our Citizens Advice advisors can help you understand your rights, explore practical options, and connect you with services that can improve your financial wellbeing and stability. Whether you’re looking for help managing rising costs or support navigating a specific issue, we’re here to guide you.

Please note: These appointments are available by pre-booking only. To secure your slot, please call the Southwark Wellbeing Hub on 0800 368 8433 and request a Citizens Advice appointment time. All bookings must be made by a member of our team, so please ensure you speak directly with a staff member when arranging your session.