Question 1

What support is available at Hartree Centre events to those with access needs?

Accepted Answer

The Hartree Centre building is wheelchair accessible with ramp access and restroom facilities that are Disability Discrimination Act compliant. Our site has both quiet and prayer room facilities that are open to attendees. If you have additional access needs, please contact hartreeevents@stfc.ac.uk.

Question 2

What are the guidelines regarding photography and videography at the event?

Accepted Answer

We allow guests to take photos and videos during the event, while our team may also capture moments for promotional purposes. Attendees will have the option to opt out of being photographed on the registration form, and those who choose to opt out will receive a badge indicating their preference.

Question 3

Is Wi-Fi available for attendees?

Accepted Answer

Complimentary Wi-Fi is available throughout the venue. To connect to 'GovWifi' by sending a text message with 'Go' to 07537 417 417. There are signs around the Centre with instructions.

Question 4

Is there a dedicated event coordinator on-site?

Accepted Answer

Our experienced Event Coordinators will be available on-site to assist with any needs or changes during your event.

Question 5

Can you provide options for various dietary restrictions?

Accepted Answer

We provide options for various dietary restrictions. Our catering services accommodate a wide range of dietary needs for example vegetarian, vegan, gluten-free, dairy-free and more. If you need to discuss any dietary accommodations, please contact us at hartreeevents@stfc.ac.uk.

Question 6

What is the process for handling lost items during the event?

Accepted Answer

If you misplace items, please notify our staff immediately. Guests can contact us post-event to inquire about lost items at hartreeevents@stfc.ac.uk.

Question 7

Do you have safety and housekeeping guidelines?

Accepted Answer

If the Fire Alarm sounds your host will escort you to the nearest safest fire exit. We will do our best to keep to time.​ Ask your host for the bathroom location.​

Question 8

What are the event rules of conduct for attendees at the event?

Accepted Answer

The event rules of conduct for attendees are designed to ensure a respectful and enjoyable experience for everyone. Please refer to the Code of Conduct link, https://www.hartree.stfc.ac.uk/work-with-us/event-homepage/.

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