Conflict comes about from differences in needs, values and motivations. Sometimes we complement and sometimes oppose each other. It is how we deal with conflict that counts.
- The session will help you understand ways to resolve conflict and will focus on these key areas.
- Opponents or Partners, changing attack and defence to co-operation.
- Problems or challenges, turning problems into possibilities.
- Active listening, information, affirmation, inflammation.
- Co-operative power, exploring difficulties, creating positives.
This will be an active session with participants working in pairs or small groups to work through scenarios.
Parking
Please note that exta carparking is available opposite Glencorse Barracks if required.