Question 1

Where can I park?

Accepted Answer

Please use the car park adjacent to the building. On street parking is also available. Vehicles and contents are parked at the owner's risk.

Question 2

What is your refund policy?

Accepted Answer

Bookings cannot be refunded within 14 days of the workshop or event. Please contact us if there are exceptional circumstances and we will endeavour to help. Unfortunately we are unable to refund the booking fee which makes up part of the ticket price.

Question 3

What happens if the event is cancelled?

Accepted Answer

In the unlikely circumstances that we need to cancel a workshop or event, we will inform you as soon as possible and you will be given a full refund or a credit for another workshop or event if preferred

Question 4

How do I access the venue?

Accepted Answer

Please note that the Top Floor can only be accessed via a flight of stairs.

Question 5

Do you have a waiting list?

Accepted Answer

If a workshop or event is fully booked please contact us to be added to the waiting list.

Creative Cushion Workshop