Crucial Conversations with Drama Based Learning

Join us to experience first-hand how drama-based learning transforms insight into action, and why so many clients describe it as the most powerful development experience they've ever had

Every organisation has them: the conversations that matter most yet often happen too late, too quickly, or not at all. Performance discussions that avoid the real issue. Feedback that lands badly. Tension between colleagues that quietly erodes trust.

Crucial Conversations aren't about clever phrasing or finding the perfect script. They're about creating the conditions for honesty - where people feel safe enough to speak, listen, and stay connected, even when stakes are high.

That's what this one-hour session with Keystone Training is all about.

For more than 20 years, Keystone has helped leaders across sectors build the skills and confidence to turn "difficult" conversations into productive ones. Using drama-based learning - where professional actors bring your people’s reality to life - we help people experience the emotions, reactions, and dynamics that make these moments challenging and guide them to successful outcomes. And because we do the acting, not you, participants are free to explore what works (and what doesn't) in a psychologically safe way.

You'll see the method in action as Keystone facilitators Ashley Malcolm and Jo Raishbrook guide you through a live, interactive scenes session that explores:

- How to stay grounded and purposeful when stakes rise.

- What psychological safety really looks like in conversation.

- Why intention and curiosity often matter more than technique.

Expect to be surprised, entertained, and inspired - and to leave with practical insights you can apply immediately, both for yourself and within your organisation.