Customer Relationship Management (CRM), KYC & Customer Service

Training Express

Let's dive into the world of customer relationships, KYC, and customer service - get ready to level up your business game!

Key Features<ul><li>Accredited by CPD</li><li>Instant e-certificate</li><li>FREE PDF + Hardcopy certificate</li><li>Easy payment method</li><li>Fully online, interactive course with audio voiceover</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>Learn Anytime, Anywhere</li><li>24/7 Learning Assistance</li><li>Best Value Price</li><li>Discounts on bulk purchases</li></ul>

Unlock the key to business success with this comprehensive training bundle designed to empower individuals with mastery over Customer Relationship Management (CRM), Know Your Customer (KYC), and Customer Service. In today’s competitive global landscape, these skills are essential across industries including finance, retail, healthcare, telecommunications, and technology.This expert-curated program is a blend of foundational theories and actionable insights, providing learners with 360-degree knowledge of customer interaction, compliance protocols, customer engagement, communication, sales enhancement, and loyalty-building. Whether you are starting your career or looking to upgrade your professional toolkit, this course bundle will equip you with practical tools and soft skills to elevate customer experiences and maintain legal integrity in customer onboarding and management processes.From customer satisfaction strategy to client data analysis, from conflict resolution techniques to customer loyalty management, this training will make you job-ready in roles related to CRM systems, KYC analysts, customer success management, retail service, and client onboarding. Each course within the bundle targets a key dimension of relationship-building, making it an indispensable learning path for modern professionals.

<h3>Learning Outcomes</h3><ul><li>Understand key principles of customer relationship management and retention.</li><li>Apply KYC compliance procedures to ensure regulatory best practices.</li><li>Deliver exceptional customer service across diverse industries and channels.</li><li>Master communication skills to resolve complaints and boost satisfaction.</li><li>Utilize CRM tools and data to drive business growth and loyalty.</li><li>Build personal confidence and develop professional behaviour in service roles.</li></ul>

<h3>This Bundle Includes :</h3>Course 01: <a href="https://trainingexpress.org.uk/course/level-3-diploma-in-customer-service/" title="https://trainingexpress.org.uk/course/level-3-diploma-in-customer-service/" target="_blank" data-msys-clicktrack="0" rel="nofollow noopener noreferrer">Level 3 Diploma in Customer Service</a>Course 02: <a href="https://trainingexpress.org.uk/course/crm-customer-relationship-management/" title="https://trainingexpress.org.uk/course/crm-customer-relationship-management/" target="_blank" data-msys-clicktrack="0" rel="nofollow noopener noreferrer">CRM - Customer Relationship Management</a>Course 03: <a href="https://trainingexpress.org.uk/course/know-your-customer-kyc/" title="https://trainingexpress.org.uk/course/know-your-customer-kyc/" target="_blank" data-msys-clicktrack="0" rel="nofollow noopener noreferrer">Know Your Customer (KYC)</a>Course 04: <a href="https://trainingexpress.org.uk/course/confidence-building-techniques/" title="https://trainingexpress.org.uk/course/confidence-building-techniques/" target="_blank" data-msys-clicktrack="0" rel="nofollow noopener noreferrer">Confidence Building Techniques</a>Course 05: <a href="https://trainingexpress.org.uk/course/patient-customer-service/" title="https://trainingexpress.org.uk/course/patient-customer-service/" target="_blank" data-msys-clicktrack="0" rel="nofollow noopener noreferrer">Patient Customer Service</a>Course 06: <a href="https://trainingexpress.org.uk/course/retail-customer-service-level-3/" title="https://trainingexpress.org.uk/course/retail-customer-service-level-3/" target="_blank" data-msys-clicktrack="0" rel="nofollow noopener noreferrer">Retail Customer Service - Level 3</a>Course 07:<a href="https://trainingexpress.org.uk/course/effective-communication-training-level-3/" title="https://trainingexpress.org.uk/course/effective-communication-training-level-3/" target="_blank" data-msys-clicktrack="0" rel="nofollow noopener noreferrer">Effective Communication Training Level-3</a>Course 08: <a href="https://trainingexpress.org.uk/course/complete-career-guide-bundle-courses-crafting-a-path-to-professional-success/" title="https://trainingexpress.org.uk/course/complete-career-guide-bundle-courses-crafting-a-path-to-professional-success/" target="_blank" data-msys-clicktrack="0" rel="nofollow noopener noreferrer">Complete Career Guide UK - 2024</a>

<h3>Customer Relationship Management Bundle Description:</h3><h4>Course 01: Level 3 Diploma in Customer Service</h4>Gain in-depth expertise in core customer service principles, handling complaints, and delivering outstanding service.<h4>Course 02: CRM - Customer Relationship Management</h4>Master CRM systems, manage client databases, track leads, and optimize customer experiences.<h4>Course 03: Know Your Customer (KYC)</h4>Learn KYC frameworks, regulatory requirements, identity verification processes, and risk mitigation.<h4>Course 04: Confidence Building Techniques</h4>Develop self-assurance and assertiveness to improve customer interactions.<h4>Course 05: Patient Customer Service</h4>Handle difficult customers with patience, empathy, and professionalism.<h4>Course 06: Retail Customer Service - Level 3</h4>Enhance service delivery in retail environments with industry-specific training.<h4>Course 07: Effective Communication Training Level-3</h4>Master verbal, non-verbal, written, and digital communication for customer engagement.<h4>Course 08: Professional CV Writing and Job Searching</h4>Craft job-winning CVs and learn smart strategies for landing customer service roles.<h4>Course 09: Career Development Training</h4>Create a clear professional growth path within the customer service and CRM sectors.<h4>Course 10: Time Management</h4>Boost productivity and manage tasks efficiently in customer-facing roles.<h4>Course 11: Returning to Work Training</h4>Rebuild confidence and skill sets for rejoining the workforce after a career gap.<h4>Course 12: Level 3 Diploma in Project Management</h4>Manage customer-focused projects with strong leadership and organization skills.<h4>Course 13: Leadership Skills</h4>Lead service teams effectively while maintaining high customer satisfaction.<h4>Course 14: Body Language</h4>Use non-verbal cues to create trust and rapport with customers.<h4>Course 15: Interview and Recruitment</h4>Learn recruitment techniques and how to ace interviews in service sectors.

Lifetime Membership to 2500+ CoursesLink: <a href="https://trainingexpress.org.uk/prime/" title="https://trainingexpress.org.uk/prime/" target="_blank" data-msys-clicktrack="0" rel="nofollow noopener noreferrer">Lifetime Premium Membership</a>

Our Prime Learners will Get:<ul><li>Instant, Unlimited &amp; Lifetime Access to 2500+ Courses</li><li>Unlimited Free Accredited Certificates</li><li>Access to All Career Certificate Bundles</li><li>Free Student ID card &amp; Many More</li></ul>

Disclaimer:This is an online course with pre-recorded lessons. You will get access to the course within 48 hours after your enrolment.