Question 1

•	Is this a live course?

Accepted Answer

No, this is a fully online self-paced course, allowing you to complete it at your convenience, anytime, anywhere.

Question 2

•	How do I access this course?

Accepted Answer

Once you purchase the ticket, we will assign you to the course within 48 hours and send your login details via email.

Question 3

•	How long does it take to complete this course?

Accepted Answer

This is a self-paced course, so you can work through the material at your own speed.

Question 4

•	Will I receive a certificate?

Accepted Answer

Yes, we provide both a digital and a hard copy certificate free of charge. However, Hardcopy Certificate shipping costs apply—£3.99 within the UK and £10 for international addresses.

Question 5

•	Can I revisit the course after I have completed it?

Accepted Answer

Yes, you will have lifetime access to the course and can revisit it anytime.

Question 6

•	Is this course suitable for beginners?

Accepted Answer

Yes, this course is designed for beginners, and no prior knowledge is required.

Question 7

•	What if I need support during the course?

Accepted Answer

You will receive 24/7 learning assistance throughout your course.

Question 8

•	Do I need any special equipment or devices?

Accepted Answer

No, you don’t need any special equipment. The course is self-paced and accessible on a laptop, tablet, or smartphone.

Customer Relationship Management(CRM)

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Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma

CRM – Customer Relationship Management

CRM - Customer Relationship Management Course - CPD Accredited