Question 1

What is CX Tech Demo Day?

Accepted Answer

CX Tech Demo Day is a one-day online event designed to help CX leaders discover, compare, and engage with the latest customer experience technologies. Think of it as “speed dating for CX tech”: 15 vendors, 30-minute demos each, followed by Q&A.

Question 2

When is it happening?

Accepted Answer

Tuesday, 14 October 2025.
The event runs from 9:00 AM to 7:00 PM BST. (We’ll also share timings for other key time zones closer to the date).

Question 3

Who should attend?

Accepted Answer

CX leaders, directors, managers, and cross-functional teams who want practical, customer-centric tools. It’s also valuable for anyone involved in technology, service design, customer service, or digital transformation.

Question 4

Why attend?

Accepted Answer

Because evaluating vendors usually takes 150+ hours of scattered demos, meetings, and follow-ups. Demo Day compresses that into a single structured day, giving you clarity, direction, and a shortlist ready to move forward.

Question 5

How does it work?

Accepted Answer

15 technology providers present live demos.

Each demo lasts 15–30 minutes, including Q&A.

You can join for the full day or drop in for the solutions that interest you most.

Question 6

Is it free?

Accepted Answer

Yes. Attendance is completely free.

Question 7

Do I need to prepare anything?

Accepted Answer

No preparation required. Just register, log in, and bring your curiosity. You’ll have the chance to ask questions directly to the vendors.

Question 8

Will sessions be recorded?

Accepted Answer

Yes, all sessions will be recorded and shared with registered attendees after the event.

Question 9

How do I register?

Accepted Answer

You can register directly on this page or through the event website: https://cxtech.lexdengroup.com/cx-demo-day/registration

Question 10

What kind of technologies will I see?

Accepted Answer

You’ll encounter a mix of platforms across CX, such as journey orchestration, voice of the customer, contact centre, analytics, and automation tools. The line-up includes established leaders and innovative newcomers.

Question 11

Is this a sales pitch day?

Accepted Answer

Not at all. The demos are designed for discovery, not hard selling. You’ll see how tools work in practice and can decide if they fit your priorities.

Question 12

How do I make the most of the event?

Accepted Answer

Review the agenda beforehand.

Note which vendors align with your current challenges.

Use the Q&A to dig into specifics that matter to you.

CX Tech Demo Day 2025

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