Are you a paid worker or volunteer in Wales? Do you come into contact with people that might benefit from being guided to local advice and support around benefits and money matters?
Would you like to feel more confident in opening conversations and better understanding the sorts of issues people may have? Then this is the session for you. More experienced people might want to attend one of our intermediate courses.
It's a free online session which will give you the knowledge and awareness to show people where they can get the help they might need, and that they're entitled to. It covers basic information about the benefit system and other help that's available. It will show you how you can help people to overcome the barriers that might stop them taking up their entitlements. It will give you the links to other agencies that can help people to claim and get the help that they need.
You will get a free information pack, which is a quick guide to the help that's available in Wales - who can get what, and where from.
If you want to get more knowledge about the benefits system, you can also get 12 months' free access to a number of online eLearning courses about benefits from Ferret Information Systems.
This session is also available in Welsh and in British Sign Language. In-House courses can also be arranged for groups of staff, email info@dangos.wales for more information.
Many more dates will be added gradually, going into 2023. Dates may need to be rearranged to meet demand.
Dangos is funded by the Welsh Government