Dealing with Conflict at Work Training

Training Express

Master workplace conflict resolution skills, reduce tension, and create harmony through expert strategies for global professionals.

Conflict is inevitable in professional settings—especially when teams are diverse, stress levels are high, and communication styles differ. Our comprehensive online course, "Dealing with Conflict at Work," is expertly crafted for individuals who want to understand conflict dynamics, especially in workplaces involving or supporting individuals with learning disabilities.From personality clashes to miscommunication, and conflict escalation to resolution techniques, this program dives deep into the psychology of workplace tension. Participants will explore how conflict arises, why it persists, and how it can be de-escalated and resolved constructively, regardless of the environment or the individuals involved.Designed with practical techniques, real-world examples, and inclusive communication strategies, this course is vital for anyone looking to foster a respectful and productive workplace, especially when supporting neurodiverse individuals or navigating learning disability considerations.Whether you're an educator, HR specialist, caregiver, manager, or team member—this course provides universal strategies that are both inclusive and actionable.

<h3>Learning Outcomes</h3><ul><li>Recognize different types of conflict in a workplace environment.</li><li>Understand causes of conflict including learning disability misunderstandings.</li><li>Identify common conflict triggers in team and staff interactions.</li><li>Apply inclusive strategies for managing and resolving conflict effectively.</li><li>Respond constructively to conflict using proven communication techniques.</li><li>Demonstrate emotional intelligence in difficult workplace conflict situations.</li></ul>

Course Link: <a href="https://trainingexpress.org.uk/course/dealing-with-conflict-at-work/" title="https://trainingexpress.org.uk/course/dealing-with-conflict-at-work/" target="_blank" data-msys-clicktrack="0" rel="nofollow noopener noreferrer">Dealing with Conflict at Work Training</a>

<h3>Course Curriculum</h3>Unit 01: IntroductionAn overview of workplace conflict, its impact on performance, and the importance of conflict resolution. Learn how conflict relates to environments where learning disabilities are present and why inclusive approaches are crucial.Unit 02: Understand the Keys to ConflictExplore the root causes of workplace conflict, including power struggles, unmet expectations, communication gaps, and emotional triggers. Examine how learning disabilities can influence perceptions and responses.Unit 03: How Misunderstandings Arise and the SolutionMisinterpretation is a core factor in conflict. This unit explains how tone, body language, or language processing issues (particularly in individuals with learning difficulties) can lead to tension. Learn precise tools to clarify intentions and minimize confusion.Unit 04: Personality Types in ConflictDiscover how different personality types engage with conflict. Understand introverts, extroverts, neurodivergent thinkers, and how awareness of personality and cognitive diversity (especially linked to learning disabilities) improves workplace relationships.Unit 05: Escalation of ConflictUnderstand how minor issues can quickly evolve into major problems. Learn to recognize early signs of conflict escalation and its impact on productivity, morale, and mental health—especially in sensitive workplace environments.Unit 06: De-escalating ConflictPractical de-escalation techniques are key to managing tension. Learn how to respond without judgment, defuse emotionally charged conversations, and create space for respectful dialogue using empathetic communication.Unit 07: Closing SectionRecap all the essential takeaways. Reflect on how conflict management fosters inclusive workplaces, especially for employees with learning disabilities. Gain resources and next steps for continued learning.

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Our Prime Learners will Get:<ul><li>Instant, Unlimited &amp; Lifetime Access to 2500+ Courses</li><li>Unlimited Free Accredited Certificates</li><li>Access to All Career Certificate Bundles</li><li>Free Student ID card &amp; Many More</li></ul>

Disclaimer:This is an online course with pre-recorded lessons. You will get access to the course within 48 hours after your enrolment.