DESIGN ENGAGEMENT SESSION 

AIDA MIRALLES

The Customer Contact Improvement Programme would like to invite you to attend an Engagement Event on Wednesday 18th October in Merdon Room (Basement) Castle Avenue, Winchester. 
This will be an opportunity to learn about the new improvements being made to the Customer Contact Programme, which will be implemented in December 2017. 
 The event will showcase the work being carried out and will give you the opportunity to see how we are taking your previous feedback into account in order to make our Customer Contact more efficient for all our partner organisations. 
 The main improvements developed are listed below: 
<UL>
<LI>
Additional functionality added to ESS with searchable and personalised content; 
</LI>
<LI>
The portal has been redesigned with personalised content applicable to your role, improved management and purchasing functionality, with a modernised look and feel consistent with ESS;  
</LI>
<LI>
Following a review of all online forms and engagement with recent users, the top 28 priority forms requiring improvement were identified, and have been completely redesigned for a better user experience.
</LI>
</UL>
If you have any queries regarding the event, please contact Aida Miralles at <A HREF="mailto:CXTRNPMO@hants.gov.uk" TARGET="_blank" REL="nofollow noopener noreferrer">CXTRNPMO@hants.gov.uk</A>.

CASTLE AVENUE, MERDON ROOM, BASEMENT

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DESIGN ENGAGEMENT SESSION

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