Housing Associations are increasingly looking to new cost effective ways of working with and supporting the most vulnerable and isolated tenants. Peer Support is a powerful approach that occurs when people provide knowledge, experience, emotional, social or practical help to each other. It commonly refers to an initiative consisting of trained supporters, and can take a number of forms such as peer mentoring, listening, or counselling.

Putting in place a peer support programme requires certain skills, structures, training, and resources. This masterclass will explore how this can be done and what key elements and organisation has to have in place for it to be a success.

This session will aim to provide guidance and reflection on what an organisation needs to do to offer Peer Support as part of its service delivery.

The event is aimed at strategic managers and those who carry responsibility in housing associations for project development. It will be useful for those working in Community Investment or Supported Housing, and anyone who is looking to develop a Peer Support programme.