Developing People in a Digital World

Business success today is dependent upon how well people, systems and customers are managed. When they work together they positively impact the P&L.To improve performance, increase sales and deliver a superior customer experience, you need to have the right business capabilities, people competencies and customer management techniques in place.Improve the quality of your customer relationshipsGrow your share of value within existing customersImprove organisational and channel efficiencyGain new customers and turn them into profitable relationshipsKeep and develop your people to deliver your customer promiseWe help you to identify what’s failing and develop tools and skills to deliver the experience that your customers want and need.

Customer Attuned Ltd

Many global markets are still facing lockdown restrictions, how do companies handle the challenge of developing people in a digital world?

<h3>Designing and delivering effective people development programmes continues to be a real challenge for many companies worldwide whilst the COVID19 lockdown restrictions are in place. </h3>In this online panel discussion we will hear from leaders across different sectors and markets on the challenges they are facing; how they have adapted and champion new methods to enable their businesses to continue to develop their people.They will share their views on the long term changes to people development, as lockdown restrictions hopefully begin to ease over the coming year.Meet our speakers:<ul><li>Katrina O'Malley - Sales Enablement, QBE Insurance, Melbourne </li><li>Margaret McCaig - Global Head of Professional Practices, Compliance Assurance, HSBC, Edinburgh</li><li>Tessa Boshoff - VP Human Resources, Wall Street English, Barcelona</li><li>Alan Thompson - Head of People Capability, Customer Attuned, UK</li></ul>Join us on the day and have your chance to ask the panel questions.

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Developing People in a Digital World

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