Question 1

What is your cancellation policy?

Accepted Answer

Cancellation fees:
30 + calendar days	0 % of the event fee 
20 – 29 calendar days	25% of the event fee plus any costs already incurred
10 – 19 calendar days	50 % of the event fee plus any costs already incurred
Fewer than 10 calendar days	Full event fee plus any costs already incurred

Question 2

How do I cancel?

Accepted Answer

Please contact training@worknest.com to cancel your booking.

Question 3

I'm having trouble logging on, who should I contact?

Accepted Answer

Please contact training@worknest.com for any issues with logging on to your session.

Question 4

Can a group of us log on from a meeting room?

Accepted Answer

We ask that all attendees log on individually for their session. If you are unable to do this, please contact training@worknest.com.

Question 5

Will the training be recorded?

Accepted Answer

No.

Question 6

Can I log in from a mobile phone/tablet device?

Accepted Answer

Logging on by computer / laptop is preferred but the link to join will be accessible by mobile and tablet devices.

Question 7

Will I get a certificate?

Accepted Answer

A certificate can be requested through your feedback form which is supplied at the end of of the training session.

Question 8

How do I log on?

Accepted Answer

A Microsoft Teams calendar invite will be shared with you within 48hrs of booking. Please use this link to log on to your session on the day.

Question 9

Am I able to pay by invoice?

Accepted Answer

Payment by credit card on Eventbrite is preferred. If you need to pay by invoice, please contact training@worknest.com.

Question 10

I have paid on Eventbrite but have received a WorkNest invoice. Do I need to pay again?

Accepted Answer

No. As part of our finance policy we will also supply an invoice to show payment has been made.

Developing your People Plan

More events from WorkNest

Discover more events from WorkNest, from Health to other experiences you might love.

Still looking for the right event?

Explore all online events to browse and filter by date, category, and more.

Developing your People Plan

More events from WorkNest

Discover more events from WorkNest, from Health to other experiences you might love.

You might also like...

Browse more events with different dates, prices, and formats to find your next great experience.

Still looking for the right event?

Explore all online events to browse and filter by date, category, and more.