What is a difficult workplace conversation?

It’s a discussion that involves sensitive topics like performance issues, conflict, or feedback, which may cause discomfort or tension.

Why are these conversations important?

Addressing issues directly helps prevent misunderstandings, builds trust, and improves team communication and performance.

Plan ahead by identifying the key issue, staying calm, using clear language, and being open to the other person’s perspective.

Take deep breaths, stick to the facts, and focus on the goal—resolving the issue respectfully and constructively.

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By Learning Facility