EY Seren Design Open House #003 - Designing Complex Public Services

EY Seren Design Open House #003 - Designing Complex Public Services

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1 More London Riverside

1 More London Riverside



United Kingdom

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Join us at EY Seren for a fireside chat with Lisa Talia Moretti, Digital Sociologist and Ellie Lusty, Government lead.

About this event

After the success of our last two editions, we at EY Seren are excited to welcome you inside our London studio for our third edition of the Design Open House.

Join us for a presentation and fireside chat with Lisa Talia Moretti and Ellie Lusty, where they will discuss designing for relationships, inclusive design, and tackling complexity in public services before opening to a Q&A session.

Afterwards, stick around for a drink and network with the EY Seren team and members of the wider design community.

All proceeds from this event will be directly donated to UNICEF to support children affected by the war in Ukraine.


  • 6:30 – 7:00 pm: Doors open and welcome drinks
  • 7:00 – 7:45 pm: Presentation and fireside chat
  • 7:45 – 8:00 pm: Q&A
  • 8:00 – 8:30 pm: Networking & Drinks

About the event series:

EY Seren Design Open House is a new series of events; an intimate space for sharing ideas, thoughts, and opinions on the past, present and future of design, all shared right where creativity happens in our own London studio.


EY Seren Design Open House #003 - Designing Complex Public Services image

Lisa Talia Moretti, Digital Sociologist.

Lisa Talia Moretti is an award-winning Digital Sociologist and tech ethics activist based in the UK. She is currently a Research Fellow on the data program at The GovLab, New York University. For more than a decade, Lisa has researched and written about the relationship between technology, information and social life. Her scholarship specifically explores the impact, opportunities and challenges that emerging technologies, and their data inputs and outputs, have on society.

EY Seren Design Open House #003 - Designing Complex Public Services image

Ellie Lusty Service Design in Government Leader at EY-Seren.

Ellie has had a rich career in central government covering customer experience, organisational design and culture change and firmly believes brilliant public services, designed with the communities that use and deliver them, can strengthen society.An expert in people-centred transformation within the public sector, Ellie leads multi-disciplinary teams through large transformation programmes, putting human experience at the heart of organisation decision making.

EY Seren Design Open House #003 - Designing Complex Public Services image
By purchasing Tickets and attending the Event, you consent to being filmed, photographed, or otherwise recorded, and that your voice and likeliness may be broadcasted, displayed or distributed (commercial or otherwise) without any compensation being paid to you.

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