Force Contact - Assessment Centre

West Midlands Police Recruitment & Onboarding

Force Contact Assessment Centre  - Two dates available.

West Midlands Police Headquarters

West Midlands Police are pleased to invite you to the upcoming Force Contact Recruitment Assessment Event. Please see below details for the day:Location: Lloyd House Police HeadquartersAddress: Colmore Circus Queensway, B4 6NQTime: Saturday: 8:00hrs (Please arrive 15 minutes early).Midweek:17:00hrs (Please make sure you arrive 15 minutes early). Upon arrival report to the Lloyd House Reception where registration for the event will be completed by a member of the team.Please remember to bring I.D. (a passport or driving licence will suffice).Please see below the process of the event:•Registration – where you will be assigned to a cohort• Introduction and overview of Force Contact This will be an opportunity for you to ask any questions you may have on the role.• Overview of how a Contact Officer assesses risk and prioritises incidents for a police response• Task 1 – Listening Skills (30 minutes)• Task 2 – Teamwork (30 minutes)• Task 3 will be a 2-part task (30 minutes)o Task 3a – Communication and Questioning Skillso Task 3b – Reasoning Skills• ‘What happens next?’ – an overview of our process and any further Q and A’sYou will be supplied with all the necessary materials to complete the tasks. The event in its entirety should take no longer than 3 1/2 hours to complete.I have attached a copy of the NATO phonetic alphabet for your perusal which might be useful in one of the aforementioned tasks. It might also be useful to have familiarised yourself with our website https://www.west-midlands.police.ukThe dress code is smart / casual business attire. There will be refreshments available throughout the session.If you have any special requirements or have any questions about the event, please email your enquiry to force_contact_recruitment@westmidlands.police.uk or careers@westmidlands.police.ukCongratulations on your achievement so far and good luck for the upcoming event.

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Force Contact - Assessment Centre

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