Fresh Approaches for Difficult Conversations

Croydon Voluntary Actionpromotes, supports and develops effective voluntary action, community development and community involvement for the benefit of the whole community within the London Borough of Croydon.  As the key local umbrella infrastructure body serving all Croydon’s communities, we run a wide range of services for small groups, social enterprises, larger charities and volunteers at all stages of development.Check on our website what we offer; whether it's community networks, volunteering, latest news/news articles, or hiring space in one of our local community centres, we hope we will be able to help you deliver excellent services to our community.

Croydon Voluntary Action

Explore techniques to give you confidence with tricky conversations - enabling you to prevent or de-escalate conflict situations.

Discover the power of effective conflict resolution. Don't miss this opportunity to boost your communication skills and explore how the right techniques can transform and deepen your understanding of conflict and its workings. This training will be delivered by <a href="https://www.calmmediation.org/" title="https://www.calmmediation.org/" target="_blank" data-msys-clicktrack="0" rel="nofollow noopener noreferrer">Calm Mediation</a>Calm Mediation returns to deliver a follow-up session to the 'Making Constructive Conflict training in December 2024, but don't worry if you missed the last session this training is also suitable as standalone training.Calm Mediation will be sharing techniques to give you confidence with tricky conversations - enabling you to prevent or de-escalate conflict situations. These approaches work with colleagues, service users, stakeholders or suppliers.This session is part of the 'One Croydon Training Programme' aimed at Croydon's frontline workforce (statutory, health and voluntary sectors), colleagues working in Foodbanks, Social Prescribers, Helpline Staff, Befrienders and Social Workers.A Zoom link will be sent to participants before the session.Your Data: Information about how CVA treats your data can be found on the CVA webpages in our Privacy Statement. More information about how CVA treats your data can be found on the CVA webpages in our Privacy Statement.Photographic Images: CVA takes photographs at training and events which are used for publicity and monitoring purposes including social media, our website, and annual report. Please let your trainer know if you do not want to be photographed, or if you have any concerns regarding this.If you require support to fully participate in this session, please contact the course organiser.

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Fresh Approaches for Difficult Conversations

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Fresh Approaches for Difficult Conversations

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