Get Confident Online – Essential Digital Skills for Everyday Life

Build foundational digital confidence for residents who feel unsure, anxious, or new to technology.

What’s Covered:

• Understanding your device (smartphones, tablets, laptops)
• Internet basics: browsing safely, searching smartly
• Email essentials: sending, receiving, attachments, avoiding scams
• Creating strong passwords & using secure log-in methods
• Hands-on practice: downloading apps, navigating settings
• Troubleshooting tips to fix common problems

Outcomes Delivered:

· Residents gaining digital confidence and new skills

· Reduction in digital anxiety

· Increased day-to-day independence