Get Online Week

Digital Accessibility Team (HMRC)

Get Online Week is back! Between the 18th and 22nd of October.

Tickets are still available! Book your individual sessions using the links below.This time of the year provides us with an opportunity to raise the profile of Digital inclusion, allowing us to explore why it's so important for HMRC and all government departments to understand the challenges our users face when interacting with digital services and how we can support them. We have invited a range of speakers to run sessions throughout the week which we hope will prompt discussions, build empathy and awareness.When signing up for our events remember to:<ul><li>Get in touch with us at digital.inclusion@hmrc.gov.uk if you’d like to attend but are unable to use Eventbrite to register your interest.</li><li>Use your organisation email address for registration, these events are for government and non-profit organisations only.</li><li>Save the session dates and times in your calendars, we will send a reminder a few days before your event.</li><li>Cancel tickets if you are no longer able to attend. </li></ul>We will use Microsoft Teams for every session, a link will be shared in your confirmation email.________________________________________________________________________________________________<h2>Agenda</h2>Select the link for the event(s) you’re interested in to find out more and register.<h3>Monday 18th October</h3>10:30-11:30 - <a href="https://www.eventbrite.co.uk/e/get-online-week-key-note-session-tickets-180017716837">Get Online Week Keynote session</a>Session ran by members of HMRC’s Senior Leadership Teams and Good Things Foundation.14:00-14:45 - <a href="https://www.eventbrite.co.uk/e/delivering-digital-inclusion-and-assisted-digital-in-community-settings-tickets-180035881167">Delivering Digital Inclusion and Assisted Digital in community settings</a>Session ran by Good Things Foundation.________________________________________________________________________________________________<h3>Tuesday 19th October</h3>Ask the experts - Evidence and data behind the current UK landscape of digital skills and inclusion10:15-11:15 - <a href="https://www.eventbrite.co.uk/e/10-million-reasons-to-get-online-tickets-180679014797">Lloyds Banking Group -10 million reasons to get online</a> Session ran by Joanna Boosey, Insights Manager and Umar Akhtar, Lloyds Banking Group.11:30-12:30 - <a href="https://www.eventbrite.co.uk/e/ofcoms-digital-exclusion-data-access-ability-affordability-tickets-180103663907">Ofcom's Digital Exclusion Data: Access, Ability, Affordability</a><a href="https://www.eventbrite.co.uk/e/ofcoms-digital-exclusion-data-access-barriers-consequences-tickets-180103663907"></a>Session ran by Adam Capstick, Senior Research Manager, Ofcom14:00-15:00 - <a href="https://www.eventbrite.co.uk/e/progress-in-measuring-digital-exclusion-in-uk-statistics-at-the-ons-tickets-180105599697">Progress in measuring digital exclusion in UK statistics at the ONS</a>Session ran Laurence Day, Senior Statistical Officer, by ONS.________________________________________________________________________________________________<h3>Wednesday 20th October</h3>Exploring the HMRC support modelThe following sessions are designed for HMRC staff only 10:15-11:15 - <a href="https://www.eventbrite.co.uk/e/helping-customers-to-access-hmrcs-services-tickets-183558687977">Helping customers to access HMRC's services</a>Session ran by Extra Support Team, HMRC.11:30-12:30 - <a href="https://www.eventbrite.co.uk/e/hmrc-in-partnership-with-voluntary-and-community-sector-tickets-181583219297">HMRC in partnership with Voluntary and Community Sector (VCS)</a>Session ran by, Grant Funding Team, HMRC.14:00-15:00 - <a href="https://www.eventbrite.co.uk/e/meeting-the-vcs-that-support-hmrc-users-tickets-182445959777">Meeting the Voluntary and Community sector (VCS) that support HMRC users</a>Session ran by Voluntary and Community Sector Organisations (VCS)________________________________________________________________________________________________<h3>Thursday 21st October</h3>Using different research methodologies to understand Digital Inclusion and Support10:15-11:00 - <a href="https://www.eventbrite.co.uk/e/support-mindsets-tickets-180108668877">Support Mindsets </a>Session ran by Jo Snart, User Researcher and Marc O'Connor, Service Designer, HMRC 11:15-11:45 - <a href="https://www.eventbrite.co.uk/e/digital-skill-tax-skills-insights-from-a-quantitative-survey-tickets-181657200577">Digital skills ≠ Tax skills: Insights from a quantitative survey</a><a href="https://www.eventbrite.co.uk/e/digital-skill-tax-skill-insights-from-a-quantitative-survey-tickets-181657200577"></a>Session ran by Lorna Tang, User Researcher and Sarah Turner, Inclusion Consultant, HMRC13:45-15:00 - <a href="https://www.eventbrite.co.uk/e/the-digital-inclusion-scale-the-past-present-and-future-tickets-180110955717">The Digital Inclusion scale - the past, present and future</a>Session ran by Marc O'Connor, Service Designer and Lorna Tang, User Researcher, HMRC ________________________________________________________________________________________________For more information or if you have any questions, please contact us at digital.inclusion@hmrc.gov.uk

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Get Online Week

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Get Online Week

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