Handling Difficult Conversations Masterclass

Specialist Providers of Mediation and Conflict Resolution Training, Mediation and Early Conflict Resolution Systems and Solutions

The Conflict Resolution Centre

Do you work with or manage challenging personalities?  Do regularly find yourself needing to have difficult conversations?  Would you like to improve your negotiation skills? 
This intensive session held over a light breakfast will provide you with a set of tools to help you:
- Handle challenging personalities
- Negotiate more effectively
- Prepare for and have potentially difficult conversations
What people say about the session
"really useful" 
"practical stuff" 
"practical solutions"
"I have achieved my objective of feeling more confident in dealing with difficult conversations because I now have a strategy to work through"

RSA House

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Handling Difficult Conversations Masterclass

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Handling Difficult Conversations Masterclass

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