Handling Difficult Conversations

Discover the Ideal Space for Your Next Meeting or EventWelcome to the ICZ – Inspiring Spaces for Collaboration -At the ICZ, we offer a variety of flexible, fully equipped rooms designed to meet your every need. Whether you're looking for a quiet meeting room for two or a spacious conference room for a larger group, we have the perfect space for you.Spaces that work for You - From intimate brainstorming sessions to large-scale presentations, our rooms are tailored for productivity and comfort. Each space is outfitted with the latest technology to support seamless remote collaboration and hybrid meetings.More Than Just a Room -Enjoy our stunning breakout area filled with natural light – perfect for a moment of reflection, informal chats over coffee, or impromptu networking. It’s a space that encourages creativity and connection.Your Productive Day Starts Here -Whether you're planning a team meeting, hosting a client, or running a workshop, the ICZ provides an environment designed to inspire and support your goals.Book your space today and experience the ICZ difference - blackburnicz.co.uk / 01254 292500

Janine Smith

This impactful workshop provides you with essential tools and techniques to approach sensitive topics with confidence.

Blackburn College - Industry Collaboration Zone

Events - September 2026 - August 2027

Connect with professionals, hear from engaging guest speakers, and gain valuable insights, expand your network, exchange knowledge and spark new collaborations.

Registration from 9.30am with pastries and a chance to network. We'll then hand over to Heather who will take you through the session.The morning will culminate with a superb buffet lunch at 12noon and further networking, we'll then resume for the afternoon.

Master the art of managing challenging people and situations. This impactful workshop provides you with essential tools and techniques to approach sensitive topics with confidence, defuse tension, and foster constructive dialogue. Learn how to navigate conflicts effectively, turn disagreements into opportunities for growth, and build stronger, more resilient relationships—both professionally and personally. HEATHER WRIGHTAward Winning Speaker &amp; Business Woman, Author and holder of 4 Black BeltsAs a pioneering director of Advance Performance Ltd, Heather Wright has dedicated over 25 years to empowering individuals, teams, and organizations to transform their lives and businesses for the better.With a deep understanding of the neuropsychology of behaviour and influence, Heather combines her expertise with her engaging style to inspire and drive results. Her comprehensive knowledge is distilled into practical, teachable tools that help others break free from limiting habits and behaviours.As a skilled facilitator, expert in performance, and results-driven professional, Heather uses humour to put people at ease and unlocks innovation and resourcefulness within individuals. Her arsenal of tools and techniques enables her to adapt to diverse contexts and stimulate breakthroughs.As a captivating speaker, Heather has delivered masterclasses, training sessions, keynote speeches, and workshops globally. Her reputation for professionalism, accessibility, and infectious energy has earned her the trust of clients worldwide. Her impressive client list includes prominent organizations such as Boots, Rolls-Royce, Jaguar Land Rover, The National Trust, and Pepsi Lipton International.Married with 2 children, Heather is a published author, has attained black belts in 4 martial arts and also keeps bees.A selection of Heather’s other clients include: SKY; Lloyds of London; Workday; Unilever; Sheffield Hallam University; National Fire Services; Lloyds TSB; West Yorkshire Police; Conoco Phillips; The NHS.bulletproof sales processes that scale with the businessBOOK YOUR PLACE NOW!

Our {communityGuidelinesLink} describe the sort of content we prohibit on Eventbrite. If you suspect an event may be in violation, you can report it to us so we can investigate.

To report other categories of prohibited or illegal content, submit {link}

Handling Difficult Conversations

Good to know

Location

Blackburn College - Industry Collaboration Zone

How do you want to get there?

More events from Janine Smith

Discover more events from Janine Smith, from Business to other experiences you might love.

Handling Difficult Conversations

Good to know

Location

Blackburn College - Industry Collaboration Zone

How do you want to get there?

More events from Janine Smith

Discover more events from Janine Smith, from Business to other experiences you might love.

You might also like...

Browse more events with different dates, prices, and formats to find your next great experience.