Question 1

Where will this event take place?

Accepted Answer

Online via Zoom. You will be sent all relevant links and information on how to join the event on the day by email after booking.

Question 2

How can I contact you if I have a question?

Accepted Answer

If you'd like to ask any questions, please email us at cs@agorabusiness.co.uk or call us on 01756 693180.

Question 3

Who should attend?

Accepted Answer

Registered Managers, Business Owners, your entire team and anyone with responsibility for ensuring high-quality care and support for service users. Our online course focuses on practical learning, personal development and skill building.

Question 4

Will this workshop count towards my personal development?

Accepted Answer

Yes, all of our workshops are CPD-certified. We work with industry experts to deliver high-quality, practical workshops that meet the CPD's recognised standard of educational value, enabling you to develop and enhance your skills.

Question 5

Will I receive a certificate?

Accepted Answer

Yes, you will receive a certificate directly from CPD up to 30 days after the workshop.

Question 6

What does my ticket include?

Accepted Answer

Your ticket includes: full access to the live workshop, a recording of the workshop, live Q+A, email Q+A, training slides, supporting documents and templates, and CPD certificate. supporting documents and CPD certificate.

Question 7

How do I make a group booking?

Accepted Answer

You can benefit from a group booking discount for groups of 5+ by selecting one of the Group Ticket options on the checkout page.

Question 8

What if I can’t make it on the day?

Accepted Answer

If you cannot make the session, don’t worry – you will receive an email the following day which includes a link to the workshop recording, slides and supporting documents so you can watch at a time to suit.

Question 9

Can I send questions in before or after the workshop?

Accepted Answer

As well as the opportunity to ask questions during the live workshop, you can also send in any questions before or after the workshop – simply send us an email using the contact details received after you have purchased your ticket.

Question 10

Can I cancel my ticket?

Accepted Answer

For cancellation information, see: https://www.agorabusiness.co.uk/cancellation-information/

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